I love Sonic, and usually have no problems with my order. However the last time I was there no extra Mayo, then ordered 2 of their fries no salt, got one fry and a tater tot. Ordered unsweetened tea with raspberry , had unsweetened tea no raspberry.
AK
Aaron Knight
Sep 5, 2026
During our order process I was forced to practically yell over and over for the associate to hear me. Our order was constantly changing while attempting to order. Things were added we didn’t want, then what we wanted didn’t get added until multiple attend were made. We made it home to eat only to find we were shorted multiple items that we were charged for; to soda with additional cherries, a medium tot, and added cheese to a kids hamburger. The tots and fries we received were only half full. This was a horrible experience altogether
SR
Samuel Righter
Aug 26, 2026
How can they not know what a barqs soda is? I tried to order one but they had no idea what i was talking about. I tried repeating myself and spelling it out for them but they said they don't carry that soda. What the heck? It says it on the menu and they don't know what im talking about and claim they dont have it? That's it! Im very upset and I'm never coming back!
AB
Abbey Bengtson
Jun 30, 2026
I've ordered on the app from this location only a handful of times. The last 3 times my food has arrived completely incorrect, looking terrible, or missing items. Today, I ordered 6 Jr bacon cheeseburgers and two sides for me and my kids, and 3 out of 6 burgers arrived with incorrect ingredients, all arrived cold, and the bacon and cheese looked DISGUSTING. I reached out to management and was told they would be working on a refund for my order, but I shouldn't have to contact them every time I order from them because something is screwed up. I will not be ordering from this location anymore. Would much rather wait the extra time to order from the Third Street location as they have never gotten my order wrong.
MW
Myah Williams
Jun 21, 2026
I go to this place quite a bit, it's closer to my house than the other one. I prefer to drive on the other side of town than get my food here🤷♀️ not once have I ever received my sauces, straws, or napkins. I always have to reask after I've already asked. Especially doordash and the app. It's not like we can go back and get our sauces thats kinda why we doordashed.🤷♀️ and to add to this the employees have never been nice when anyone in my family goes. Rude, inaccurate, and horrible customer service.