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McDonald's

3.4
(578 reviews)

Business Details

13330 W 87th Pky, Lenexa, KS
66215, United States
(913) 438-2711
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13330 W 87th Pky, Lenexa, KS
66215, United States

Hours

Monday5:00 AM - 1:00 AM
Tuesday5:00 AM - 1:00 AM
Wednesday5:00 AM - 1:00 AM
Thursday5:00 AM - 1:00 AM
Friday5:00 AM - 2:00 AM
Saturday5:00 AM - 2:00 AM
Sunday5:00 AM - 1:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 13330 W 87th Pky in Lenexa, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
578 reviews
5 stars
197
4 stars
118
3 stars
96
2 stars
50
1 star
117
  • MP
    maria price
    1 day ago
    1.0
    They short change you, money is money and I work hard for what I have. Cross mcds off the list of places to eat out.
  • ML
    Maria Leal
    Jun 29, 2026
    1.0
    I had a very disappointing experience at this McDonald’s tonight (June 29, 2026). I pulled up to the drive-thru and asked if they had strawberry shakes. The employee, Laila, who was working the night shift, immediately told me the machine wasn’t working. I then politely asked if they had any other strawberry-flavored drinks available. Her response was, “I don’t know. You have the screen in front of you, and I can’t read your mind.” I went inside and asked to speak with a manager. She came to the front and said she was the manager. I told her I preferred to speak with someone else because of how she had spoken to me. Instead of trying to resolve the situation, she became even ruder and told me that if I wasn’t going to buy anything, I could leave the establishment. I understand that the menu is displayed on the screen, but my question was simple. Many times I order an item only to be told it’s unavailable or the machine isn’t working. That’s why I asked the employee what strawberry drinks were actually available so I could order something they had in stock. Employees know the menu and what’s available much better than customers do, so it was a reasonable question. Customer service should never make people feel unwelcome for asking a simple question. If someone doesn’t enjoy working with customers, they shouldn’t take it out on them. One employee’s attitude can damage the reputation of an entire restaurant. Because of how I was treated, I would rather avoid coming back to this location. I hope management takes this feedback seriously and reminds their staff that treating customers with kindness and respect should always be a priority.
  • AS
    Alexis Snow
    Jun 27, 2026
    3.0
    Normally service is a 5/5, but the lady at the window was very argumentative this morning after I told her that I was given unsweetened tea after asking for sweet tea.
  • AC
    Angelica Contreras
    Jun 13, 2026
    1.0
    Si pudiera dar un 0 estrella se los daria! Siempre que vengo aqui tengo que pedir mi cafe de nuevo porque siempre esta frio! Rara la vez que esta caliente! Parece que aqui no hay supervision. Aparte esta ultima vez que fui y entre por mi cafe mire a los empleados usando los guantes transparentes para manejar la comida, y usar su cell al mismo tiempo. Asco me dio! Aparte que llevaba prisa solo estaban ahi usando el cell con los guantes 😝 Y cuando empezo a llegar gente, ahi si se fueron cada quien a su area a trabajar. Ah y aparte de cuando ya venia saliendo del lugar me empesaron a insultar las empleadas. Cosa que yo no hice y jamas hare! Solo pedi un servicio normal y porque se los regrese se molestaron, si no estan listas para trabajar no se porque contratan este tipo de gente. Me senti tan mal y tan humillada por algo tan simple por lo cual pague y espere tanto y aparte tengo que escuchar sus malas palabras! No creo que este bien y creo que deben cambiar de personal!
  • RM
    Ryan Miller
    Jun 13, 2026
    1.0
    I don’t ever leave reviews, but I felt this one was necessary. The recent reviews about customer service are accurate. The interaction we had with the manager tonight was shockingly bad.

Frequently Asked Questions About McDonald's

What are the McDonald's Lenexa location's regular dining hours?

The restaurant is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

What are the drive-thru hours at McDonald's Lenexa?

The drive-thru operates daily from 5:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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