Inspired by a real grandmother who had a whimsical spirit for invention and preparing delicious treats, this neighborhood ice cream shop has been mixing recipes from scratch in Kansas City for nearly a decade. If you like joy and nostalgia-inspired flavors or simply prefer to live life on the sweeter side, then consider Betty your grandmother too.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.