Dirty Dough strives to be a relatable, real-life brand that doesn’t take itself too seriously. Our tagline, “Proudly unique, inside and out,” refers to both our cookies and our people.
We aren’t worried about filters or getting the frosting just right.
We’re all about substance and authentic goodness.
We keep things interesting with a weekly rotation of new cookie flavors, along with some of the classics that stick around each week.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.