KH
kathy houston
5 days ago
Ordered on the app and went through the drive thru tonight. Quick!! We have dined in several times and enjoyed it!! We did once accidentally get the 'Nashvilles hottest' strips and I can confirm they are HOT!! We make sure that we don't get those again! 😊
I definitely prefer the regular. The chicken and chicken strips always come out fresh and hot. They tell you up front that you will wait 10-15 minutes on the chicken. It's worth the wait!! We love this place!!
NJ
nicole jawnsom
Aug 19, 2026
I placed a delivery order through the company website and they used Uber as a 3rd party delivery service. It was my first time trying so I was super excited, except the first Uber driver stole my order. After 3 drivers attempted to pick up the order, one driver let me know that the store said that they already made the order and it was picked it. I call Uber and they let me know that the same driver had also contacted support. Uber directed me to call the store for a refund. I couldn’t understand why the store would be responsible since they made the order but I called and spoke with the manager on duty and he was AWESOME. I did have to go pick it up but between the service and the food I do not know which was better. The smash burger was sooo good. The chicken was amazing. I will definitely be visiting again.
DB
damien barnwell
Aug 18, 2026
where do i even start the food is amazing the people are so nice and cool and the energy is so fantastic i love it and the employees did great service especially briana erica and victoria
Honestly this should be the face of America. A staple in art and food culture. If you haven’t eaten at waffle bus, you have not lived. I will cherish this place with all my heart. I wish I should give it 100000 stars and many more. Thank you waffle bus. You saved me. Thank you. Except I did meet the owner and he was kinda unchill. But other than that perfect
AB
Amber Brisco
Jul 24, 2026
Decided to drive over to Derby to try, BIG mistake. Ordered a chicken and waffles, my husband got the Phils chicken and waffles. The girl at the counter wasn’t able to answer any questions, but rushed us to order. About 5 min after sitting, they called our name; only my order was ready. My husband explained we wanted to eat together so they took my food back and sat it on the counter. About 15 min later he went up and they told him he still had 3 minutes left on his chicken. About 5 min later he went back up there to wait. They then took my cold food off the counter and handed him his fresh food. My waffles were cold and soggy, my chicken was barely lukewarm. His chicken was overcooked, the grease tasted very old and burnt. He went back up to the counter because he thought he was missing his fries, and the girl could not answer correctly whether he was supposed to get fries. They turned him away and said his order did not come with fries. The lobby was dirty, tables dirty. A staff member standing filling sauces when multiple other orders were in the window ready to go out. Definitely a mistake to drive out of our way and come here for date night.