Chipotle Mexican Grill

Reviews

• JM

  Just Maul

  2 days ago
  1.0
  Bowl was filled half way on a pickup order, never do a pickup order at the derby store, probably wont go back at all!
• MM

  morgan

  May 13, 2026
  1.0
  I absolutely love chipotle and eat from this location WEEKLY but today I hated my experience. I came in around 8:45 and there was only one person in front of me and someone behind me. Also there were three boys sitting and eating - this will be important later. The lady in front of me had a pretty massive order that took a lot of time. As the worker completing the lady in front of me last few bowls and 3 more people walked in followed by 2 more. The other girl worker who I believe her name was Liv, was just STANDING THERE FLIRTING WITH THE THREE BOYS SITTING AT THE TABLE. The worker that was actually working was visibly stressed out trying to work as fast as he can and she's over here adding to her roster. Very unprofessional and she very clearly could see that they were busy and he needed help and didn't do anything to help. After about 15 mins someone comes out and tells her to help and she finally does. Then have the AUDACITY to be annoyed/irritated as she's helping me. Usually I'm in and out in about 10 minutes MAX even at peak hours but today I was waiting for 25 mins and I was the very next person in line.
• BB

  Brittany Buresh

  May 9, 2026
  1.0
  Bugs in food- emailed owner and never received a reply. Part of my email stated this: The employee I spoke with offered to replace the guacamole, which I appreciate. However, at that point, our appetite was understandably affected. Despite this, a fresh bowl was still brought out from the back. What concerned me most was that during the additional time we remained in the restaurant, about 10 minutes, the guacamole on the service line was not removed or replaced, even as new customers continued to come in and be served. This raised concerns for me about food safety and cleanliness.
• KC

  Kaleb Clayton

  May 1, 2026
  3.0
  Customer service was extremely rushed and wouldn't allow me Time to select ingredients and how much I wanted before moving onto the next station. Didn't feel welcome to choose my portions but alas it's chipotle so at least the food is decent.
• TA

  The American

  Apr 25, 2026
  1.0
  My Brother and I went there after working out recently. As soon as we walked in, the place stunk. On our way to order we immediately noticed how the floor and tables were filthy. Then upon reaching the steam table it was worse as was the back food preparation tables. After perhaps spending less than two minutes there, we walked out, and yes, it was that disgusting. Even the garments worn by the workers at the steam table were dirty ... Unbelievable.

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