Dairy Queen Grill & Chill

Reviews

• BP

  Beth Powers

  Nov 27, 2025
  5.0
  Restaurant was clean. Staff was friendly and knowledgeable. They were happy to explain to my son what ingredients were in the smores blizzard. Food was prepared quickly and was hot and good.
• BC

  Braden Clapp

  Feb 27, 2025
  1.0
  2/27/25. I am getting tired of this place. Experience very poor service like usually tonight and had rude employees. I've been to a few other dairy queens and this one I feel like no one doesn't no how to do there job right. Put in a mobile order and got there and they lost the ice cream and when we got the 6 piece chicken strip basket and there was only a few fries very ridiculous. I decided not to call it in because they get nasty if they complain. I seriously think this place should of closed there doors a long time ago
• DK

  Detlef Kemnitz

  May 17, 2022
  3.0
  The food was subpar.
• RM

  Ralph Manning

  Jul 22, 2019
  2.0
  Stopped there for lunch. The young person that took my order at the counter could not get the order right. I had to repeat it 3 times. He may have srarted taking an order from the drive through after he started taking mine, but I was there before anyone came through the drive through. That is so rude!! Next time, I'll stop at Arby's.
• JH

  Jason Holden

  Sep 21, 2018
  3.0
  The drive thru service was excellent. Everyone got what they ordered and it was correct except for two blizzards. The blizzards were not made correctly. However one was eaten as is but mine was my birthday blizzard from the app. I worked at DQ 21 years ago and I have been a customer of DQ for longer. I have been to many all over the country. I know when they make it wrong. I just do. And for my birthday I want it made correctly. So I went inside and politely informed them of the issue and the girl who made it insisted she made it correctly and had a very bad attitude. Eventually after arguing with me she reluctantly made a new one and it was also made wrong. She clearly doesn't know how to make it and that's fine but she must have a way better attitude to learn the right way. And when I worked at DQ my boss taught me the customer is always right. No matter if they are or not you make them happy. That's customer service. In this case I was right but this employee had incredibly rude and such unbelievably bad customer service I can't believe she even has a job in the industry! She gave up and told the manager who came out and made it correctly for me so thank you sir for fixing the issue but it shouldn't have come to that. I've been involved with DQ longer than that employee girl has been alive so she could have used this experience to grow but instead I got rude and disrespectful attitude. Very disappointing.

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