Went for a late breakfast on a Sunday around 10 a.m., well past the peak breakfast rush, or so I thought. There were three groups waiting to be seated, and we all sat there for an excessive amount of time—probably 15 minutes. Honestly, we should have left then and there. It would have saved us from one of the worst dining experiences I’ve had.
Once we were finally seated, our server took our drink orders and then proceeded to clean tables around us. It took forever for him to come back and take our food order, and then we waited an extremely long time for the food to arrive. We were just about ready to give up and leave when I noticed our food sitting in the kitchen window.
When our food finally came out, the server set it down on the table next to us, then went back to wiping down another table before bringing it over to us. To make matters worse, a sausage link had rolled off the plate onto the serving tray. The server actually asked us to pick it up and put it back on our plate because it was our food. Who wants to eat food that has been sitting on a dirty serving tray?
The problems didn’t stop there. Our food was dropped off, but we had no silverware. We had to ask for some. The server returned with a single sausage link on a plate, which I can only assume was the same one that had been sitting on the tray, transferred to a plate out of our sight. Still no silverware, so he had to go get that, too. I was already uncomfortable with the way our food had been handled, and watching him wipe down tables before serving us certainly didn’t help.
As for the food itself, the quality wasn’t remotely worth the wait. I ordered chicken-fried steak with mashed potatoes and okra. The mashed potatoes were disgusting and tasted like cheap instant potatoes. The chicken-fried steak was okay, except there were still patches of raw flour in the breading. The okra was the only thing I had no complaints about.
The other order was Eggs Benedict, pumpkin pancakes, and sausage links. The Eggs Benedict was cold, and the pumpkin pancakes looked like they had been dropped or smashed. They were also tough as old boots and weren’t worth eating. The sausage links were left uneaten for the sanitary reasons mentioned above.
All told, I don’t think we were there quite two hours, but it was very close. Nearly two hours for a meal that was poorly handled, poorly served, and mostly disappointing is ridiculous, especially when the restaurant wasn’t even at peak breakfast hours.
Between the excessive wait, the lack of basic service, the questionable food handling, and the disappointing food quality, this was an absolutely horrible dining experience. I will not be returning.