Dairy Queen Grill & Chill

Reviews

• EC

  Emerald Copeland

  Apr 24, 2026
  1.0
  Every time I go here there is something wrong with my order. I don’t understand how they’re still open because the amount of errors they make is insane.
• VV

  Vip3rman1520

  Feb 23, 2026
  1.0
  I don't recommend this location because they will cancel your order on DoorDash for no reason. I've had food ordered with everything being available, and they canceled the whole order for no reason.
• KM

  Kyle Marks

  Feb 19, 2026
  5.0
  I love to get a bacon double cheeseburger and a gravy cup. Then pour gravy onto burger where I'm going to take each next bite!! We also looooove the cheese curds and the mocha moolatte. Been getting these three items every time we go there! Try it!!
• CC

  Chloe

  Jan 15, 2026
  1.0
  I went to Dairy Queen today to order food for myself and my children during a snowstorm. Despite the weather, my kids were asking for Dairy Queen, so I decided to go. When I got home and opened the food, two of the sandwiches were incorrect, and I was given a mini Blizzard instead of the size I paid for.Like any reasonable customer, I immediately called the store to report the issue. The manager I spoke with, Joanne, told me it was a system error on their end and said the order would be remade. She did not mention any requirement to bring the incorrect food back. Later that evening, around 7 p.m., I called again to confirm before driving back out in the snowstorm, and once again I was told the order would be remade. Still, no one mentioned that the food needed to be returned.When we arrived to pick up both the remake and an additional order we placed, the employee at the window told us they were refusing to remake the incorrect order, claiming the manager said we had to bring the food back. This was never communicated to us. Instead of resolving the issue, the staff argued with us and implied we were lying even though we had spoken to two different employees who confirmed the remake. To make matters worse, they then refused to give us the separate order we had already paid for, and we had to argue just to receive that food. This entire situation was extremely unprofessional and unacceptable. We paid for correct food and were treated poorly for a mistake that was not ours.Mistakes happen, but refusing to honor a confirmed remake, arguing with customers, and denying paid for food is not acceptable. Management sets the tone for a store, and based on this experience, I do not believe this location is being managed appropriately.
• JR

  Jaciell Rodriguez

  Jan 3, 2026
  1.0
  I found a hair in my food

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