Chipotle Mexican Grill

Reviews

• DL

  Dakota Lee

  Sep 20, 2026
  1.0
  This is probably the worst location I’ve ever been too. I’ve been 4 times and out of those 4 times all 4 they were out of one particular ingredient or another. The line is always long and most of the employees are very rude and pushy.
• JF

  Josh F

  Sep 20, 2026
  1.0
  I visited this location a few weeks ago and they were out of white rice, guac, sauces, and had only two different style meat options. Today, only had basic chicken and beans at 6pm. Needless to say I did not eat here and will not in the future.
• CU

  Crystal H -UltraCamp

  Sep 16, 2026
  1.0
  If i could give a lower rating i would! Absolutely unacceptable catering service. I have ordered catering from this Chipotle location several times for our company, and the service has been consistently disappointing. We’ve had multiple orders missing chips, another missing tortillas, and now the most recent order was missing all of the salsas and tortillas. This was a $614 catering order, so I expected a lot more attention to detail and customer service. This time, I actually called before the order was delivered and specifically asked them to double-check everything because we have had so many issues with missing items. Despite that, I received a call from the manager telling me the delivery driver forgot the salsas and that if we wanted them, we would need to come pick them up. We are a business and were in meetings all day. We specifically paid for delivery because we do not have someone available to leave the office to pick up items that should have been included in our order. I asked the manager to figure out a solution, and instead I was essentially told that it was my responsibility to figure it out. I then called the catering customer service line, and they gave me the same response — there was nothing they could do except tell me to go pick up the missing items. The management at this location is terrible. There was absolutely no effort to take responsibility for the mistake or find a reasonable solution for a customer who had already paid for a large catering order and delivery. At this point, this is not just about missing salsa. It is the repeated mistakes, lack of attention to detail, and complete lack of ownership when something goes wrong. There seems to be a major disconnect between the restaurant, delivery process, management, and customer service. We paid for a complete catering order and delivery, and we did not receive the complete order. After giving this location multiple opportunities, I am extremely frustrated and disappointed with the overall service. If you are ordering catering for a business or event, save yourself the headache and find somewhere else.
• CV

  Christian Vermeulen

  Sep 6, 2026
  1.0
  Absolutely will never return here again, the lady making orders for dine in customers working sep 6th 2026 at 8:00pm had the Absolute worst attitude for Absolutely zero reason. Counter was a huge mess with food and she threw the food around on our order with an attitude like it was our fault she had to be at work. Went to dine in and left with our food instead. Definitely did not feel welcomed.
• LA

  Luke Abbott

  Sep 1, 2026
  2.0
  While waiting for a friend to join me for lunch, I ordered chips and a drink on my phone because I was thirsty. It was the wrong decision, as my original pickup time was 12:40, but I received a notification that it was ready for pickup 20 minutes later—after we had gone to another restaurant because of short staffing. Long story short, I ended up not picking up my order because we went to another restaurant for lunch, but it was okay since I ordered it with a gift card.