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Portillo's Schererville

4.1
(1,326 reviews)

Business Details

1403 US 41, Schererville, IN
46375, United States
(219) 276-8150

About

Fast Food RestaurantHot Dog RestaurantSandwich RestaurantTake Out RestaurantRestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 1403 US Highway 41! Dive into the authentic taste of Chicago Street food at our 60s Diner themed restaurant, just 2.3 miles, 0.9 miles, 0.7 miles from Scherwood Golf, Villa Cesare Banquets & Events, Sky Zone Trampoline Park. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Location

Portillo's Schererville
1403 US 41, Schererville, IN
46375, United States

Hours

Monday10:00 AM - 11:30 PM
Tuesday10:00 AM - 11:30 PM
Wednesday10:00 AM - 11:30 PM
Thursday10:00 AM - 11:30 PM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 11:30 PM

Menu

1 menu · 99 items

Explore offerings from Portillo's Schererville on 1403 US 41 in Schererville, with popular famous five meals, hot dogs, italian beef & sausage, and char-broiled burgers available at this location.

Menu

99 items

Reviews

4.1
1,326 reviews
5 stars
784
4 stars
222
3 stars
89
2 stars
72
1 star
159
  • CW
    Cora Wilson-Jackson
    1 day ago
    1.0
    Terrible, did not receive what I ordered 😡 I ordered a hamburger with mayo, ketchup, tomatoes and extra pickles. I received a dry burger with extra mayo ONLY!😡😡😡
  • NJ
    Nathaniel Jones
    3 days ago
    4.0
    I’m taking the time out to acknowledge someone very special in that she’s just an amazing associate of Portillo’s who went above and beyond the call of duty because of her exceptional customer service skills‼️ This thank you goes out to Jasmine C. I believe her last name initial is if I remember correctly‼️ Thank you Jasmine for serving me with quality and care‼️
  • CR
    Carlos R
    Aug 22, 2026
    2.0
    Wow This Portillo's is really falling off. Really being poorly managed and the staff is not as friendly and courteous as they used to be. Came here with the wife to grab a bite and a delicious chocolate cake shake in the middle of the day and the employee who was very unfriendly says "we ran out". So im like oh ok. So I get a soft drink and go to get ice. Well the machine is out of that as well so I ask for ice and they say they're going to fill it. So I wait. I receive my food and still no ice so I ask again the girl tells me with an attitude "well I have some back here" and I'm like "well can I have some" as she rolls her eyes and goes to crab some ice. Smh I hope they get back on track here cause I really used to enjoy this place.
  • KL
    Kyle Ludovice
    Aug 17, 2026
    1.0
    If I could rate this a zero I would. Placed a pickup order via DoorDash and waited for an hour past the scheduled pickup time before being told that it would be another hour before anything would be ready. Don’t waste your time here, just go somewhere else.
  • JT
    Jesse Torres
    Jul 28, 2026
    2.0
    How times have changed. No, “ Hi how are you?” No, “what can I get for you today?” No, “Welcome to portillos.” As I I pull into the drive-through the girl taking orders just says, “Hello.” And stares at me waiting I assumed to give my order. I’m use to some sort of welcoming greeting ANYWHERE I go to eat. Not Portillos. So as awkward as that was, I started giving my order. Ordered a beef sandwich, always get asked if I want peppers. She didn’t ask. She didn’t ask if I wanted to drink or fries with that either. Not that I would forget, but usually that seems like something they would try to get you to buy. In the middle of me giving my order, she stops paying attention and is trying to tell another car to go in another lane. Instead of saying, hold on, give me one second, or anything else she just interrupts my order. Not guest service friendly at all. At this point, it’s kind of frustrating and it seems like she doesn’t care. After she gets the driver to pull up, she then walks away from the car window without saying a word. We thought she was going to help them , But Then stood further up, not communicating with us that she needed us to move up with her. After having to deal with her nonsense, we finally get our food and the sausage taste like it’s been sitting there forever. My Father isn’t happy with the food and says it’s the last time we’ll ever go to this establishment I get it, I work in customer service. It’s a few hours from closing time, And there’s nothing better than going home. However, there’s a job to do. If you’re there just to collect the check, what are you doing? Either there needs to be better training when it comes to Communicating with your customers or supervisor needs to make sure Things around there getting done properly. As a place that’s loved by my family, It’s kind of a bummer to see the guest service part go downhill as well as getting served Food that’s probably been sitting there for a while. For $50 I’ll go to McDonald’s.

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Certified September 06, 2026Yext Knowledge Graph
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