Dairy Queen (Treat)

Reviews

• AD

  A D

  Apr 25, 2026
  5.0
  Always a good experience and great ice cream!
• SS

  Sarah

  Apr 19, 2026
  2.0
  Food was good but it was honestly a pretty gross environment. We went inside to pick up and there was food and trash all over the floor. Expired tajin on the counter. Workers were running around and were wiping their faces with their shirts. I didn’t see any gloves on. The customer service could have been a lot better and more welcoming.
• RS

  Renee Sears

  Apr 15, 2026
  3.0
  Ice cream, as always, was delicious. However, we wanted food, and they have limited choices. Difficult to get someone to wait on us, and when we finally did, she didn't understand English.
• CP

  Cory M. Parker

  Mar 30, 2026
  1.0
  You can't even answer your phone on a Monday @ 221pm March 30th!?
• CW

  charlie van winkle

  Mar 24, 2026
  1.0
  2 trips in last month. I love Plainfield Dairy Queen. I ve been a fan for 12 years. Not anymore. Last 2 time 2 different crews. 1st trip I ordered a blizzard. The topping was just placed on top and not mixed in. Weird I thought I thought. Once in 12 years could be crew needing training. Then 3 weeks later I ordered a dipped cone. The girl ladled the chocolate on top and the cone Falls off in the chocolate. She scoops it out of the chocolate tries to put it on the cone and sees me watching. She throws cone and ladel in trash. She has chocolate all over her hands and starts to make a second cone. She can't find ladel. Her teammate sees it in the trash and takes out of site and comes back in 2 seconds and hands it to her and she scoops chocolate on the second cone and all over The cone and paper. She looks at me and asks if I want another one. She sees my face and hands the dripping mess to a kid working there. He says he'll eat it and starts to eat it immediately. She says Ill make another. Her hands all covered in chocolate and the questionable ladel in the chocolate still. I said just give me a plain cone and we call it even. She asked are you OK? This Dairy Queen is in trouble. Used to have visible adult supervision and good service etiquette. I am only glad I saw what they did to the food and how they handled it. Not going back anymore. So sad and really scarry for community. I witnessed lack of training and supervision and health practice.

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