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McDonald's

3.3
(2,039 reviews)

Business Details

802 Hausfeldt Ln, New Albany, IN
47150, United States
(812) 941-1186
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
802 Hausfeldt Ln, New Albany, IN
47150, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 802 Hausfeldt Ln in New Albany, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,039 reviews
5 stars
600
4 stars
419
3 stars
410
2 stars
184
1 star
426
  • SM
    Savannah mcnear
    4 days ago
    1.0
    We had an online order, finally get to the window and the woman who gave us our drink had attitude. We told her our sweet tea wasn’t sweet and she gets an attitude saying “see this is why yall need to order something else” like how was we supposed to know yall are out of sweet tea. We switched to a sprite and she basically threw it in our hand and slammed the window. We will not be coming back
  • TR
    Todd Richardson
    5 days ago
    1.0
    It is not good when you bring your 11 year fixed old daughter and she has to be subjected to employees cursing and acting up. Not to mention having other employees walk right past you standing at the register and never even acknowledging you. This isn’t the first time that this has happened to me at this location. As if that wasn’t enough the fries were cold and the sandwich was subpar as well. Do better. Hire managers who will actually hold employees accountable. I will NOT bring my daughter back her again.
  • BB
    BDK1
    6 days ago
    2.0
    The lady was rude loud ànd unpleasant. Everyones orders were wrong and she argued with me over something the app said. It was over the every 15 min u can use yóur points or rewards which everyone. She argued loudly to. I showed her where I cóuld on the app She simple refused so I left without my food. I will not be yelled at and told I'm wrong by someone especially in public so embarrassing I left my food. I will never return there and I hope nobody has to deal with such disrespect like that, I do not remember her name if I did I would put it on here
  • CC
    Chris
    Oct 24, 2026
    1.0
    This McDonald's is the worst. I sat almost 50 minutes at curbside waiting for my food. I've had to eventually go in before and get my food. They either need to get more help or better management.
  • KM
    Kathryn Mike
    Oct 22, 2026
    1.0
    BEWARE THE SELF-APPOINTED 2ND WINDOW TROLL! She's rude as hell. The man at the speaker said pull to the second window (I ordered on the app), so I listened. The woman at the second window got on my ass for bypassing the first window and tried to have me pull around. There was literally NOBODY IN LINE BEHIND ME. I said that and she shut the window on my face before demanding I pull to the waiting spots (still nobody behind me) so I did. Been here waiting for 10 minutes so I figured I'd leave a review in my spare time. 🤷🏻‍♀️ Mind you, this lady was a GROWN WOMAN acting like a child. 🤣 Edit to add: We got our order after 20 minutes of waiting (with only one other customer the whole time) and the burger, fries, and mcrib were ALL undercooked. AND they didn't send 2 of our sandwiches. Keep in mind that I wasn't rude to this lady. I legitimately just did what she asked and told her the man sent me to the second window.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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