Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your New Albany Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Ordered on DoorDash. Somehow got every sandwich wrong. When I called to complain, the manager proceeded to act like he couldn’t understand my name. He then just put me on hold and left me there. I was nice the entire time. I really expected better from chick fil a. Not to play the gay card, but that’s the only thing I think could have made him act this way.
SS
Shana
May 10, 2026
5.0
This Chick-fil-a is brand new and very nice. They literally have fresh flowers on the tables. I especially appreciate that they actually included a play area. It is a great option for rainy days.
JT
Janet Thomas
May 7, 2026
1.0
My husband & I have been a drive Thur customer since opening day. We have it once, sometimes twice a week. I was hoping the food quality would always be great like it was when opening. Our meal today was not of quality. The strips were dry, and tough. The potato fries were mainly pieces and not complete waffles. So disappointed. I hope the newest doesn't wear off. Truly love it when it's fresh. Order # L1 1267
KC
Kylie Carlino
May 6, 2026
5.0
This is our go-to fav Chick-fil-A in the area! It’s so clean, the staff is so friendly, fast, and accurate.
The play place is clean and newer/different than other stores and we played here 2 hours yesterday.
One time when we went to leave a team member (Karyn??) volunteered to help me out to the car, which was so kind and helpful because it was pouring rain and I had my small children with me.
JS
Joe Schindler
May 1, 2026
3.0
Normally this restaurant would get 5 stars all the time , but lately they have had some hiccups in their service.
While everyone is super friendly, they have been not checking the orders, and I have never thought about needing to make sure my order was complete.
However last two visits things have not been in the order, 2 times a sandwich was missing, and today the dressing for the salad was missing.
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