This use to be our favorite McDonald's, not sure what happened, if they changed management or what, but its a complete dump!!!!!
We haven't been happy the last few times we came here, but we keep hoping they just had a bad day, but last night was the breaking point for us. We ordered our food #1 large with a coke, and a #9 Large with a coke. We paid on our card, drove to the 2nd window the girl hands us 1 quarter pounder, and chicken nuggets, no drinks slammed the window in our face, we waited and waited at the window to tell her she gave us the wrong food. The young girl snatches the food out of my husbands hand and gave us a nasty attitude as if its our fault we got the wrong order. She told us hatefully to drive up to the 3rd window and they'll bring our order out to us. We waited at that 3rd window and I literally counted 9 cars that came after us that got their food and left, and we were still sitting there without our food and drinks. Finally my husband drove around and we both went in together and no one wanted to wait on us, we had to wait and wait some more, tons of employees supposedly working, the place is filthy!!! Dirty!!!! A young girl finally decides to wait on us and my husband asked for a refund, she had to go ask the supposed manager that we never saw, and she said it would be a little while and she'd be up to see us. Then a few minutes later instead of giving us our refund they said "Oh we were just taking your order out to you", well you know that wasn't true, because they still didn't have our drinks, they handed us a bag with our luke warm food in it, and a couple of empty cups. I went to fill our cups, and there are 2 ice dispensers on the soda machine and neither of them work very well, barely spitting any ice out, and the drink station was filthy, not filthy as if they got a busy rush, but filthy like it hasn't been wiped down or cleaned in awhile. We had never been inside, always went through drive thru, and what a wake up, the place is a filthy dirty dump! Absolutely shameful! Needless to say, we will not be going back to this McDonald's, we are so disgusted we may never go to a McDonald's again. I am seriously thinking about contacting the health department because it was sooooo dirty, where the food is being served, everywhere we could see. Even the employees looked dirty, as if they wore dirty clothes to work.