Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Michigan City Subway® Restaurant at 216 US Hwy 20 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
TLDR---- the manager is ill tempered and loses her cool a lot as you can see in other reviews. Very extreme.
I don't ever have bad experiences at restaurants and NEVER get into confrontations. It took me over a month to write this review--- genuinely. The manager (I think) was really nasty with me the last time I went. I placed an online order to eat before my doctor's appointment like I had done before. When I arrived and I stated my name the manager and her coworker let me know that unfortunately the order didn't come through. I made a genuine face of confusion because I was confused just as to what I had done wrong when I made the online order. Keyword here is I. Placing the blame on myself because I knew that unfortunately , I probably did something I was unaware of. I stated "okay I'll go double check but I think I placed it here." Simply because I wanted to see what I did wrong. Immediately the manager blew up on me and began to scream at me saying "WELL IT'S NOT HERE I DON'T HAVE IT" mind you that wasn't the issue to begin with. She proceeded to raise her voice at me more and get ugly with me and I tried to explain I was only just confused and meant no harm. She yelled at me and lectured me about having an attitude. Mind you her coworker was VERY confused over how this all started as well. She did a good job at attempting to deescalte and remained very kind to me while her manager was ugly for seemingly no reason. I checked my phone in the car and realized my mistake- pick up was set for an hour ahead somehow. When I came back in the store to kindly explore what happen I was screamed at again and the. Coworker genuinely wanted to help me and asked her to calm down so she could speak to me. I appreciated this. I was a little over 20 weeks pregnant at the time. She kindly offered to make my sandwich anyways for my troubles since she saw my online receipt and mentioned she would just trash the ticket when it came through later. I was very happy to have what I paid for and extremely grateful for the coworker's kindness and poise in this awkward situation. As soon as I left the store I erupted in tears. I have never cried after a restaurant experience. Never in my life. I attempted to complain but was so put off by the situation that when I was reached back out to I simply gave up.
RR
RenewableFever
Apr 8, 2026
5.0
The ladies at this makes the location on US. 20 my favorite subway
TT
Twin
Mar 11, 2026
2.0
$15 footlong.. expensive
JA
Jerry Aidan
Jan 17, 2026
5.0
Was exceptionally clean and the lady always makes me smile when I come in.
AS
Angela Sheeler
Jan 6, 2026
1.0
Myself and my daughter went to get dinner she ordered a spicy Italian I ordered a salad. First when I asked them to cut the tomatoes and cheese in the tossed salad they said they didn’t do that anymore and the lady working ripped the cheese with her hands while wearing the gloves. She seemed irritated that I was asking for the tomatoes to be cut but she did finally do it even though she tore the cheese. Obviously she did not put the cap on totally as when we left and got in the car the salad fell out spilling all over the floor. When I brought the salad back in with a picture of what happened “mark” the manager said he was not replacing it as it wasn’t there mistake with the food so I would have to pay for another salad in full. I did pay for this salad as a reminder that I will never come back to this subway. You can tell they did not want to be here and the energy was definitely off. Now I can see why there was no wait time.
The Subway is located at 216 US Hwy 20 in the Dunes Plaza Shopping Center, Michigan City, IN 46360.
What are the Subway restaurant's hours of operation?
Subway is open Monday to Friday from 9:00 AM to 9:00 PM, and on Saturday and Sunday from 10:00 AM to 9:00 PM.
Does Subway offer delivery and pickup options?
Yes, Subway offers in-store pickup, curbside pickup, and delivery services.
Can I dine inside the Subway restaurant?
Yes, Subway serves dine-in customers along with takeout and delivery options.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
Does Subway provide catering services?
Subway can assist with catering needs, although the Google attributes indicate no official catering service.
Where can I view the Subway menu online?
You can view the menu online at https://subway.com/en-us/restaurant/5786-0/menu/
Are there other Subway restaurants near this location?
Yes, there are several other Subway sandwich shops and fast food restaurants nearby in Michigan City.
What other food options are near Subway at Dunes Plaza Shopping Center?
Nearby, you can find Long John Silver's for seafood and Godfathers Pizza for pizza and American-Italian cuisine.
What services are available near Subway besides restaurants?
Nearby services include CSL Plasma donation center, Tire Barn Warehouse for automotive tires, Twisted Clippers Barbershop for haircuts, and PNC bank ATMs.
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