Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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staff is super unprofessional and rude. went in and they had nothing but issues with my online order and were talking down on me. after 5 minutes it went through or whatever after being talked down on. and then i get back to work and they’re missing items. everytime we order from this location something is missing a sandwich or all the hash browns. i dont think counting is that hard and id understand if it wasnt literally every single time i had placed an order. wont be buying from this location anymore and i work out here and frequently order from here. not anymore
AY
Artist Yaswanth
May 2, 2026
1.0
Very disappointing experience at this McDonald's location.
I waited nearly 30 minutes for my order while the staff seemed more focused on chatting among themselves than helping customers. The service was slow, unprofessional, and lacked basic attention.
I ordered the $5 meal deal along with an extra burger. The first time, one of the items was missing, but I didn't notice until after I had left. I returned, and the staff did not provide a proper response. I placed another order, and once again, an item was missing. Fortunately, I checked it right there at the counter, and they corrected it immediately.
Having missing items twice in a row is unacceptable. Please double-check your order before leaving this location.
Overall, the service was poor, the maintenance was lacking, and the overall experience was frustrating. Based on my experience, I would not recommend this branch.
KE
Kelly Easton
May 2, 2026
3.0
The crew is very loud and obnoxious the food was halfway decent but it was made sloppy
DW
Dalton Rinehart (Alpha Wolf)
May 1, 2026
2.0
Had me pull up to wait for order then came out with the wrong food and told me they gave my order to someone else and had to wait 20+ minutes for them to remake my order. Place was not extremely busy.
DE
Deon Ervin
Apr 28, 2026
1.0
My drink was made wrong I’d left already, had to go back. Mind you it’s busy I’m aware waited in line. I take my drink in I’m assuming the lady with long braids was in charge she spoke to her employees like customers couldn’t hear her being disrespectful and unprofessional. Back to my drink when the cashier told her about the drink she looked at me which such disgust. I ignored her smh. My drink was remade and still wrong when I got to my car. Again, I get it was extremely busy but you don’t have to be rude and unprofessional when the customers are the reason you’re getting a pay check. DO BETTER UNPROFESSIONAL WORKER we absolutely don’t have to spend money there
What are the regular operating hours of McDonald's in Michigan City, IN?
McDonald's in Michigan City is open 24 hours every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available mostly from 5:00 AM to midnight Monday through Wednesday and Sunday, while on Thursday it is until 11:59 AM, and on Friday and Saturday delivery is available 24 hours.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at 5816 Franklin St has a drive-thru open 24/7 every day of the week.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any services available for contactless ordering or delivery?
You can order online through their delivery URL and via the McDonald’s app available on the Apple App Store and Google Play Store.
What nearby hotels can I consider if visiting this McDonald's location?
Nearby hotels include Ramada, Ramada by Wyndham Michigan City, Clarion Inn, Michigan City Inn, Super 8, Comfort Inn & Suites, and Red Roof Inn.
Are there other fast food or casual dining options close to this McDonald's?
Yes, nearby dining options include Denny's, Crawford's Pub and Eatery, Texas Corral, Steak 'n Shake, Chick-fil-A, and Panera Bread.
If I'm visiting McDonald's, are there convenient places for banking or ATMs nearby?
Yes, you can find a BMO Harris Bank ATM, LibertyX Bitcoin ATM, and Centier Bank close to McDonald's.
Does this McDonald's offer any rewards program to earn points during visits?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food.
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