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McDonald's

3.2
(1,924 reviews)

Business Details

3507 Franklin St, Michigan City, IN
46360, United States
(219) 872-0411
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3507 Franklin St, Michigan City, IN
46360, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 1:00 AM
Saturday5:00 AM - 1:00 AM
Sunday5:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3507 Franklin St in Michigan City, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,924 reviews
5 stars
568
4 stars
354
3 stars
390
2 stars
195
1 star
417
  • PC
    Pamela Chears
    3 days ago
    1.0
    20 minutes fish fillet in drive thru.... Food serve Luke warm. Was not fresh. I'm pretty sure staff is trying to drive it out of business.
  • KK
    Kelsey
    4 days ago
    1.0
    Got parked for once. Don't know why because all food was old and cold. The female who brought out our food didn't speak to us and had a scowl on her face. Also, we didn't receive sauce for our nuggets.
  • SB
    Sha . B
    Aug 17, 2026
    1.0
    am writing to file a formal complaint regarding the ongoing decline in cleanliness, professionalism, and customer service at this McDonald’s location. I moved to this area two years ago, and this restaurant was not operating this way at that time. Unfortunately, the conditions and behavior have become progressively worse. Customers regularly encounter rude attitudes and disrespectful tones both at the drive-through speaker and the service window. Inside the restaurant, employees can be heard using vulgar language and speaking inappropriately around customers. I have also witnessed several troubling sanitation concerns, including: * Employees preparing sandwiches without gloves * Employees with long, unsecured hair working near food-preparation areas * An employee scratching her scalp while working on the food line and handling drive-through orders * Front-counter employees using their phones and drinking beverages while serving customers Today’s experience was especially disturbing. A group of Spanish-speaking customers had been waiting in parking spot number three for nearly an hour. When they entered the restaurant to check on their food, staff members treated them with complete disrespect and showed no concern about their excessive wait. Even more troubling, employees began mocking the customers in Spanish. The behavior appeared discriminatory, humiliating, and completely unacceptable. I have photographs documenting some of these conditions because I was wearing my Meta glasses, and I also have video footage available. I am requesting that this complaint be taken seriously and that the footage be reviewed if needed. Something must be done. These conditions are unsanitary, unprofessional, and unacceptable. Customers should not have to tolerate disrespectful treatment or questionable food-handling practices. The frequency and openness of this behavior also raise serious concerns about the supervision and accountability provided by the store manager, general manager, and franchise owner. Please investigate this location, review its sanitation procedures, evaluate the conduct of the employees and management, and take appropriate corrective action. I would also appreciate a response explaining how this complaint will be addressed.
  • LR
    Lexi Ryan
    Aug 17, 2026
    1.0
    No stickers on specific sandwiches especially a cheeseburger noted no musturd when there’s no stickers? Absolutely horrible!
  • JS
    Jennifer Smith
    Aug 16, 2026
    1.0
    I will never return to this location again. The manager himself working 8/16/2026 around 7:40pm was extremely unpleasant and unprofessional. He was beyond rude. He lost my order after I waited 24 minutes for it. Then got MAD at me for asking for it. Another female worker, who was pulling the load of 3 workers, kindly asked me what my order was and brought it out to me. Except it was missing a drink, and nuggets. After 24 minutes I gave up and left with a quarter of things I purchased because no one would even answer me again. I feel sorry for that young lady because she was doing everything and her manager was barking orders and losing everything. He was actually doing nothing. The guy next to me waited for a bag of ice for 23 minutes he ordered before he arrived. He was also ignored. I sure hope that manager finds a new attitude before he drives away employees and customers. I really respect that young lady for staying so calm and grounded in the stressful situation she was in. She deserves to work in a better environment with managers that are fit for that position. Clearly its not him. Someone should look into that.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's Michigan City location?

McDonald's in Michigan City is open daily from 5:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays.

Does this McDonald's have a drive-thru service and what are its hours?

Yes, it has a drive-thru open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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