Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.7
(830 reviews)

Business Details

(219) 879-2922
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Michigan City, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5234 Franklin St, Michigan City, IN
46360, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 5234 Franklin St in Michigan City, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.7
830 reviews
5 stars
408
4 stars
130
3 stars
85
2 stars
47
1 star
160
  • TL
    Theresa Liu
    Aug 24, 2026
    1.0
    The workers of this restaurant said racist and derogatory words toward another customer while I was there with my kids. The other workers present laughed loudly. It was disgusting and completely unacceptable. This happened on Saturday, August 15 around 10:25am. I emailed corporate and got a basic “sorry” email with no additional follow up. The kids were negatively affected by this experience and have been talking about it ever since. 👎
  • MM
    Moody
    Aug 15, 2026
    1.0
    THIS PLACE IS RACIST. DO NOT SHOP HERE. Bring your business somewhere else. They literally told a customer to “go back to Africa”. The crazy thing is when it was said, every staff in the kitchen was laughing about it. If I could give this place zero stars I would.
  • JG
    JoyceAnn Grubbs
    Aug 14, 2026
    1.0
    Good morning! Today took a turn for the worst. I goes to this location everyday and was loving few of the employees great customer service but until I was lied on by one of the employees said I complained everyday about my coffee when that’s a lie. Of course if we are spending money at your business and the amount of money I spend through out the week at this location I want my coffee made right but i haven’t been having any issues until the manager/owner not sure which one I know he over all of them but he disrespected me in front of customers and employees he was rude loud aggressive and yelling at me over liquid sugar no one spoke up to stop this man from yelling and cursing at me. They culture feels like they can talk to you any kind of way and that not right he was very unprofessional this morning all because my coffee didn’t have enough liquid sugar. But to be lied on by employees. I never cared to write a review on anything but today cross the line for me I was humiliated and confused and was late to work over sugar. Franklin st I also have called corporate and customer service on this location because I NEVER been treated this way.
  • CG
    Cali Godlewski
    Aug 12, 2026
    5.0
    The northwestern part of Indiana got hit really bad by a tornado so everyone is out and about trying to get food. When I walked in the store it was extremely busy with a long line of people almost filling the entire space. But the staff was on top of it! I am so impressed with how hard they worked during the rush! As soon as I ordered my food and drink I got it within 2 minutes. Extremely efficient while also keeping good customer service! I was very impressed with the manager, I am assuming he was the manager, he was making sure that his employees were okay and if they needed help he would stop what he was doing to help them. I would come back again simply for the fact that I know how much they are harder workers! My food and drink were perfect, tasted just right!
  • AQ
    Asif Qurbani
    Jul 28, 2026
    1.0
    On Sunday, July 26, at around 7:40 p.m., my family and six other families visited the store and purchased several ice cream items. Before leaving, my friend and I urgently needed to use the restroom. One employee refused and told us the store was closed, even though it was still before the 8:00 p.m. closing time. He also told us to use the restroom at another store. We asked to speak with the manager, but she agreed with the employee and also refused to let us use the restroom. Both of them spoke to us rudely and were very disrespectful. After we kept explaining that it was an emergency, another employee finally let us use the restroom. As paying customers, we were disappointed by how we were treated. I hope this incident is reviewed so future customers are treated with more respect and professionalism.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: