Jimmy John's

Reviews

• NP

  Nicholas Pasek

  May 20, 2026
  5.0
  Parth, give Nicole a raise. She deserves it, can't believe she's still here!
• TM

  Terri Miller

  May 3, 2026
  5.0
  My sandwich was dripping with way too much sauce and there was way too much lettuce and basically no meat.
• LH

  Lu Hardin

  Apr 27, 2026
  5.0
  We ordered from a nearby hotel. We placed an online order via the app at 8:35pm, we were eating at 8:50pm. Next time we order from a hotel, we'll be using Jimmy John's. Talk about lighting fast delivery and the food was hot and fresh. The delivery guy was very polite.
• DE

  Demetrius Eastland

  Mar 25, 2026
  5.0
  👍🏾🖤
• MM

  Matt Moore

  Feb 9, 2026
  1.0
  I was traveling through town with my wife and stopped at the drive-thru for our usual order: a giant JJ BLT with cheese, toasted. I've ordered this the same way for years, and I clearly specified "toasted" when placing the order. The sandwich came out very quickly, but it was not toasted at all. We pulled forward, noticed immediately, and returned to the window to explain the error politely. The employee insisted I hadn't asked for it toasted—even after I repeated my original request verbatim. She then offered only to let me repurchase the sandwich (which was still completely untouched and whole) or contact the manager, Mike. This was disappointing customer service, especially for a simple fix on an obvious mistake. No apology, no willingness to remake or correct it—just deflection. As out-of-town travelers heading to the airport, this left a bad taste. I hope management addresses training on order accuracy and basic customer service. Won't be returning.