McDonald's

Reviews

• TC

  Toby Cox

  1 day ago
  1.0
  Asked for no ice because I don’t believe in the corporate scheme of it. Which is designed to skimp customers on what they pay for. Not to mention studies show that there’s so much bacteria in that ice. Today a manager told me without ice this is what I get… a drink not even filled… ridiculous. Nearly a $5 drink where I was told I was given more liquid than I should have received on top of it all. So you mean to tell me that half of my drink is ice now, for $5??? We also ordered a Diet Coke and received no straw for it. Ordered fries and got them so cold there was heat coming off them at all. Which is normal for this location, but it was the final straw that set me off today. As a past manager of Mc Donald’s who’s gone through the ranks of shift manager, kitchen department and people department manager, I know what gold quality standard is… and none of what happened today was that… The supervisors excuse was that they don’t provide straws for the refreshers. I asked: “you don’t provide them for diet cokes now either”?!? Her response was: “you never told me you had a Diet Coke”! No apologies, just snark, mockery amd quoting “policy” over creating a “golden moment”. She then demanded the cold fries back and refused to give me hot fries until I did so like some hostage exchange. When I know for a fact food safety prohibits taking back food! No one washed their hands after handling my fries either, which further violates food safety. There were also no hair restraints for kitchen staff, so employees hair can just fall into the food. The supervisor was a total waste of space for this establishment and is the exact reason why the management and crew are so poorly trained at this location. Customers shouldn’t have to come in and demand hot fries or straws, after going through the drive through. Which we never got the straws, ever, not even when we asked for them. None of the employees wore name tags and the first “manager” I spoke to was wearing crew trainer uniform instead of a dress shirt and tie. This location has been steadily going down hill for years which is why I hardly show up at this location. Today I had the mistake of showing up here again. Which I was told that “if I’m unhappy I should go somewhere else” by the SUPERVISOR... The management doesn’t care about customer satisfaction and they don’t try to create golden moments. Absolutely disgusting representation of Mc Donald’s.
• TG

  Teresa Gutshall

  6 days ago
  5.0
  This place was amazing. It was clean. The people were so friendly ordered the crispy chicken strips and had fries. Everything was fresh. Nice to know that they’re still cheap prices out there that you can feed a family.
• SB

  Sara Bootens

  6 days ago
  2.0
  There's a girl there named dynah, heard around our school about her and especially not to go to the McDonald's drive through when she's working because she will loudly complain about you and immediately make a McDonald's trip into a hostile environment. If you're a customer she doesn't like aswell or if she just finds her doing her job irritating she will take it out on you! (People's mother's, family, coworkers multiple encounters..multiple.. all avoid because of this girl who can't keep a friendly attitude at her job..?) I wouldnt have believed the stories I've been hearing around for a few months now until tonight. She was at the window and loudly stated 'its SARA...I'm not handing it to her. Someone else do it her face irriates me" Even though we go to the same school we have not interacted.. so she made a comment on my appearance. At a establishment where it's suppose to promote how friendly the service is, and the countless horror stories I've heard from people unrelated to anything about younger people. It is insane that she would still be employed here. How people would rather go downtown than the north one because they don't want to have horrible service. If not fire her, then why keep her around people? Is management not training her correctly or is it that they simply don't care? Why can't simple expectations not be met? I'm sorry to those that will encounter her in the future and also ruin your view of this place. I didn't believe the countless stories I heard until now. And when I got my food.. it was a mess inside the bag by how rash and careless it was handed to me!! Unfortunate that I had to find out by first hand. Have to warn my grandmother Incase she asks for a straw and it sets her off,, how this hasn't been handled yet by management.. I can't out my finger on it. I will be submitting a formal complaint, doubt anything will be done by others also saying they complained. but this was definitely a bad experience, wrote this out for the many dozens who also relate to this experience.
• NB

  None Ur business

  Apr 29, 2026
  1.0
  Food was so nasty was not able to eat it. The meat was over cookied. Two big Mac's 10.78 I believe they need to train employees to do better. I'm calling it Mc Nasty
• DE

  Dale Ellenberger

  Apr 21, 2026
  1.0
  This mcdonalds sucks in every aspect. First while trying to place my order the order taker was focused more on what people were talking about in the kitchen rather focusing on what I was ordering. I placed my order qnd clearly stated that it was for dine in. When I was told the price I ask for a table tent number as it was dine in. He says my bad , I already completed the order but I will bring it out to you. So I go sit down and start doing some research on my phone and before I know it almost 30 min go by and no food yet. So I go to counter and ask where my food is and the lady looks at my receipt number and says here it is setting on the counter. I told them I wanted a remake as I'm not eating cold food and i was told there was nothing wrong with that food. They're hash browns are normally saturated with oil and not usually very warm to begin with so you can imagine how they were after setting for 30 min. Now another issue was I ordered dine in so my food should have been on a tray...I DONT AND MANY OTHER PPL DONT EAT OUT OF PAPER BAGS. Also one employee for some reason had brought they're kid into work got them a soda and had em setting in the dinning area and so now the dining are is a daycare facility. This kid was clearly old enough to be in school but yet the customers had to endure the noise this kid was making. Would give this mcdonalds a - stars if I could.

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