Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
I came in for lunch and a older lady employee was leaning over the counter and cussing and having a load conversation. I'm looking a a employee leaning on the counter on her phone and the radio wes playing lady GaGa poker what a shame
So much for a peaceful lunch. I won't come in and eat again
I don't want to hear about your employees weed smoking. What a shame. The employee leaving the stor to go to the smoke shop.
SS
Sawyer
Aug 16, 2026
1.0
They were rude and disrespectful in the drive-through and it’s just being rude to people
RS
Rachel Stephens
Jul 27, 2026
5.0
It was all perfect! I was very impressed! To the older lady at drive thru.. you are awesome! Made my whole day better!
This was about 3:15 p.m .
J0
JAKESNAKE 0104
Jul 3, 2026
1.0
I come to the drive through on my motorcycle like i usually do at the pine lake location. I ordered 2 jamochas, 1 chocolate shake, couple sandwiches and some sides.
I pull up to the window and he only has 2 shakes. I asked if he got the other and he missed it.
Usually when I go to the other location they ask if i need a drink carrier or a regular drink lid. He did not do that. So I asked for a regular lid and he said he couldn’t do that for the two already made but can for the new one (doesn’t make any sense).
I ended up spilling the chocolate all over my saddle bag and then I asked again if I could get a regular lid and he FINALLY PUT ONE ON. He gave me TWO STRAWS INSTEAD OF THREE. Handed me the rest of my order. Didn’t even ask me if I wanted any sauces but decided to throw in bronco and marinara sauces that I didn’t even want.
Supposedly he is a general manager.
PLEASE PLEASE PLEASE RESIGN OR DO NOT WORK THE DRIVE THROUGH.
THIS IS THE WORST ARBYS EXPERIENCE I EVER HAD. PLEASE GET HIM OFF THE DRIVE THROUGH.
A regular employee has more common sense than the GENERAL MANAGER.
GO TO PINE LAKE LOCATION INSTEAD
DE
Denise Etchison
Jun 16, 2026
5.0
Everybody is very friendly and efficient the management is wonderful!!! 💯
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