Chick-fil-A

Reviews

• HH

  Hannah Hardin

  May 13, 2026
  2.0
  Every time i mobile order i never get my straw. Employees are not attentive and seem untrained.
• BF

  Ben Fry

  May 9, 2026
  4.0
  Food was good. But no urinals in the men’s bathroom?? Not sure why you would build a building with a public restroom without a urinal. So annoying
• AJ

  Arek Johnson

  May 7, 2026
  2.0
  Sat in line for 15 minutes waiting on an order I placed before I got to the restaurant. Watched multiple cars show up after I did and place an order with the person and get their food before me. What is the point of ordering g ahead if it takes more time to get my food then just showing up and ordering. Multiple workers standing around talking about there homework and not actually working. I would rather drive to Indianapolis for my food than return to this restaurant.
• PD

  Patty Dunn

  Apr 28, 2026
  5.0
  We went through the drive-thru and ordered the cool chicken wrap. The young man that took our order was friendly and very efficient. The wait was short and the wraps were very good and filling. You could tell they were freshly made. Definitely would order again.
• EB

  Elyse Brousseau

  Apr 16, 2026
  1.0
  We waited over 20 minutes in the drive thru, I'm allergic to pork, and got a jalapeno turkey club no bacon, I definitely had bacon on the sandwich, my husband loves it and I was hungry. I asked for a frozen strawberry hibiscus lemonade that's not what they gave me and my husband ordered a strawberry hibiscus Sprite and he got the lemonade. we pull out of the drive-thru and I reach into the bag to try to find straws there are no straws but this frozen lemonade is dripping all down my arm and I can't find any napkins either because they didn't put any straws or napkins in the bag So then I try to call the number and I'm on hold the whole way home mind you it takes roughly 30 minutes to get to Chick-fil-A from my house I never talked to customer service because nobody ever answered the phone- this is the second time in a week I've been to the Kokomo Chick-fil-A-same thing earlier in the week I got a salad and asked for no bacon on my salad hey guess what I couldn't eat the salad If you told them that you were lactose intolerant you couldn't have cheese they'd make sure you didn't have the cheese. I don't understand why it's so difficult for these young people to punch in and order properly and then give food back Kokomo Chick-fil-A is awful hands down I will go drive an hour longer to go anywhere else because Chick-fil-A and Kokomo is that awful.