Wingstop

Reviews

• AT

  Asaiah Turner

  Sep 26, 2026
  5.0
  Janee, Cameron, and cobra: when I tell you that customer service is off the chain this is the only Wingstop that I’ll come to.
• HR

  Hillary Rendel

  Sep 11, 2026
  1.0
  Preordered roughly 200 wings several days in advance for a party with 15 guests. On the day of the party, we called the store and they acted like our order didn’t exist, told us wings were “first come, first serve,” and refused to help—despite having accepted our ~$500 preorder. The manager we spoke with was unbelievably rude and dismissive and never even apologized. We had guests arriving within an hour and had to scramble to find another restaurant that could make 200 wings at the last minute. Completely unacceptable way to handle a large preorder. If you’re ordering for an event, do not rely on this location.
• JT

  Jake Taylor

  Sep 8, 2026
  1.0
  Normally a big Wingstop fan, but won't be back to this location. Ordered for pickup, got there at the pickup time and had to wait an extra 10 mins (that's normal, whatever). Got home with my order and noticed I was given the wrong bag with someone else's food. Called the restaurant to explain the mix-up and drove back to the restaurant to get my correct order. Arrived back at the restaurant, and they told me they needed me to go back home and get the other order before they gave me anything (I guess to verify that they actually gave me the wrong order). When I worked fast food, we never took any incorrect orders back after the customers, whatever. I went back home again, grabbed the incorrect order, brought it back to the store, and when I got there, they let me know that now they need to ring in my order again (like WTF? Why didn't you do this an hour ago when I originally let you know about the mixup? Or 30 mins ago when I was in the store and you told me to go grab the incorrect order from my house?). So now I sit and wait in the restaurant for another 30 mins for the Wingstop team to ring in a new order, fry the wings, and give me my bag. So now, 2 hours after my orginal order was placed, I eat a classic combo with fries (which are now cold).
• SB

  Said Baltazar

  Sep 7, 2026
  1.0
  I was trying to order from Phone on Wingstop and this black lady has a bad attitude with me and she saying in a sarcastic way that she don’t take orders from Phone in. I was trying to talk to her and she hung up on me. Is that how you treat customers like that?
• MR

  matt rynard

  Aug 27, 2026
  1.0
  Well my first time attempting to get Wingstop was a disaster. So first I call to place an order because you cannot do cash pickup for online orders which is understandable. So I call and press 1 to order and finally someone answers and says I have to come in, in order to pay cash. So I am like sure, I have my heart set on this for dinner now so might as well go in. So I do. First I am greeted with did you order online? I explain no I called to place my order and he said to come in. The kid tells me well it's online orders only tonight and mumbles we don't have much chicken.....I explain but dude I just called here and y'all said to come in. He says I never spoke to anyone and as he could see my frustration finally says ok What do you want?! So instead of just taking my to go order you tried to not ring me out?! And then you had the capability but just didn't want to. So another gentleman comes up and says oh did you call in, I said yep. He says oh what did you want. By this point I said you know what I am good, if you didn't want my business to begin with I'm good. And the first guy literally gets so mad and confrontational over it he has to walk off and is mumbling a bunch of stuff under his breath. So I decided to just leave. Which sucks because this is one of the few places open after 9pm. Mind you this was at 10pm on the dot, which is 2 hours before they close. So unfortunate because I have yet to try their chicken and that corn looks so good. Oh well, I'll have to find another location to try for my first Wing Stop experience.