Niyyah Coffee, a Deaf-owned coffee shop in Indianapolis, Indiana, is renowned for its intentional and high-quality drinks. The name “Niyyah,” meaning “intention” in Arabic, reflects the owners’ dedication to precision and purpose in every cup. Popular drinks include the “Brown Suga’ Shook” and seasonal lattes like the “MVP” (maple, vanilla, pumpkin spice). Niyyah Coffee is praised as a great place to work or relax, with some locations even featuring cat cafes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.