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William Sammauro
Oct 1, 2026
Denise the store manager does not know how to HELP people when HER team makes a mistake. When you refuse to give someone food that they paid for, is unacceptable. They made a mistake by not giving me my teammates sandwich, a steak egg and cheese bagel. Now this man has no food before taking his medicine. Which he needs. I send him back to McDonalds and she refuses to talk to him, hands him a card and walks away, and doesn't listen to him at all. Now he calls me to inform me she refused to give me my sandwich. I am irate that you MCDonalds have placed someone in a position that lacks the ability to listen, be professional, and take care of a problem that YOUR TEAM created. I personally will come to this store one more time to collect my refund, after I finish calling corporate with this complaint I will never purchase from you again. I will make sure to let everyone I know that the store manager there is rude, do not spend your money there any more. As a owner and Manager over many people I cannot fathom someone would be placed in a management position with as rude and unprofessional attitude towards your customers as her/Denise. Way to shoot yourself in the foot! Never again. I will go out of my way to shop else where!
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Timothy Mellender
Sep 29, 2026
If i could give 0 stars, i would. Everything i go up there, the staff are rude, dont pay attention, are on their phones in the drive through and dont care about getting orders correct.
If get its younger adults and they dont make a killing but still, do your job correctly and efficiently. Get off your phone and do your job
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Chrissy Strange
Sep 27, 2026
Cashiers refused to come to counter to take order, kiosk doesnt allow substitutions for certain items so I was forced to go through drive thru. Very unproffesional. Not to mention there was a line of 5 other people waiting. Get it together.
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Charlie Myers
Sep 18, 2026
Holy hell the new McDonalds design is a failure. Truly dystopian vibes inside, you can’t even get refills here, it’s only tablets and no physical menu or cashier location.
You’d think this would be to speed up service but that’s absolutely not the case - took me waiting over 20 minutes just to get a small lunch here.
Skip this one and go up a few miles to Carmel Dr (or go to any of the actually nice places to eat in the area)
Food is feesh. Workers must be getting paid $4 annhour not to give a you know what 👀👀😂. None of the parking spots when you get to McDonald’s are available for you from 6 AM to 5 PM Except maybe on Sunday. Put the food is fresh. I’ve never had anything messed up. However, the attitudes and behavior are totally uncalled for considering if we’re the ones putting our money into a company why would The public reinvest into a company that argues with you or gives you crappy service. We would rather just have AI there because then they would just shut up and do their job perfectly with no mistakes and leave every single parking spot open that way we can come in and get our food that was made for us without having to park in the back of the restaurant or park on the opposite side of the restaurant that doesn’t even have doors however it does have doors to the back kitchen