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McDonald's

3.6
(2,482 reviews)

Business Details

5140 W Washington St, Indianapolis, IN
46241, United States
(317) 241-0136
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5140 W Washington St, Indianapolis, IN
46241, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5140 W Washington St in Indianapolis, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
2,482 reviews
5 stars
925
4 stars
534
3 stars
451
2 stars
194
1 star
378
  • MR
    m m r r
    Oct 3, 2026
    5.0
    fastest Mcdonald’s on the area!! great service and food, also there’s a young manager, she’s some kind of tiny, but i know her since i am costumer from this location, she is always with a smile on her face, and that’s great to see, to be welcome with a good attitude! she has that Shirt well deserved! she’s always nice with costumers, it seems to be a calm girl, good job on the management on having her!
  • JT
    John Thompson
    Sep 26, 2026
    1.0
    McDonald's used to be affordable for my family but now it is not they are not family friendly anymore because they want to charge more money because of inflation even though the ingredients do not cost extra they will never lower the prices again
  • BB
    Bear
    Sep 3, 2026
    3.0
    I don't remember if it was this past time but I went there for ice cream and they had it but they did not have water or a/c soooo
  • SS
    Sarah
    Aug 28, 2026
    1.0
    There is a real problem with the general manager at this location. Saundra, shondra or Sandra however it's pronounced.. is a very problematic "manager". I have witnessed her throwing a drink at a vehicle just this week. I wish I would have gotten it on video. She has repeatedly yelled at the employees, she belittles them. I had a conversation w an employee.. I was eating lunch and they came in to get something.. they looked down. She opened up and talked to me. Complaints were about this specific general manager. What I heard I couldn't believe. My advice to her was to stand up for herself. She said if she does the general manager retaliates and there is no one that they can voice complaints to that will actually allow them to be heard and do anything about it. This is very sad. The owners are aware of it. They would protect this manager and all these illegal things she does than to hold her accountable. That's the overall consensus. Why else would she still be there and still be acting in the manner to which she does unless she had consequences. She plays in the owners faces. Talks about them behind their back as she does the employees but to their face she is so nice. This is the main reason this location can't keep help there. No one and I mean no one deserves to be felt like a piece of shit, yelled at and humiliated on a regular basis by their manager. She power trips and she lets the employees know she's untouchable. She has threatened many of them if they report her that she will write them up. She has engaged in rumors and gossip on the job about employees she don't like. This is not the example of a manager by any means. This is the face of this location and it's disgusting. Everyone is tired of her crap but ppl are too scared to say anything because she has told them she will write them up or that the owners won't believe them.. so far this has been true. Just popping in for lunch as a regular I have witnessed this manager do the employees the worst. She also speaks negatively about employees in Spanish. I think I need to start videoing and documenting the incidents when I'm there. But it's become normal. When the owners are there she puts on a mask and plays in their face. She thinks she's smarter than them and untouchable as she has claimed. The employees should be allowed to have a safe place to voice complaints and not be retailated against. That is a crime. They shouldn't have fear of going to work and being gossiped about or yelled at in front of others because the manager is on a power trip. I feel so bad for the employees here. When I talked to one person who worked their they said that nostter what this manger does the owners overlook it. When you give a manager that much power over your business especially one that has a power trip and plays in your face.. how far do you think she will take it? Where do you draw the line as an owner? Do you wait til it hits you in the pockets cause that's where you will be affected and trade a safe work environment for that? Most of these employees are not even aware of their rights or aware that what this manager does is illegal. Bullying in the workplace, throwing a drink at a vehicle.. at a CUSTOMER in the drive thru is assault.. nothing warrants that. This manager is setting up these owners for so many lawsuits. If the owners talked to the employees about issues one on one anonymously they would be very surprised. Let's also not negate the fact that manager issues don't get handled properly. Look at the reviews before this one. Even from a year or two ago it's about this same manger. I think writing this review is personally pointless. The previous reviews are from customers.. imagine the employees.. Maybe customers and employees should start making the complaints to the BBB, labor board, justice department, ECT.. cause bullying, humiliation, discrimination, and assault doesn't constitue a safe work environment. That way something is actually done and it's not at the cost of the employees mental or physical health. That's not a wager any owner should risk.
  • JH
    J H
    Aug 23, 2026
    1.0
    First off the person that took my order was laughing before addressing me, then I get to the window they hand me the wrong order, I let them know, they then give me the semi right order but I paid for sauce and they gave me a different sauce, addressed that and no sorry no nothing, we get home and the burger wasn’t even made right. Then we go back they gave us another order again, finally got the right order but this place needs work. No sense in all of that when the order could’ve just been made right in the first place.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's offer drive-thru service?

Yes, drive-thru is available daily from 5:00 AM to 12:00 AM at this location.

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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