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McDonald's

3.2
(2,786 reviews)

Business Details

5199 N Keystone Ave, Indianapolis, IN
46205, United States
(317) 202-9280
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5199 N Keystone Ave, Indianapolis, IN
46205, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 2:00 AM
Friday5:00 AM - 2:00 AM
Saturday5:00 AM - 2:00 AM
Sunday5:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5199 N Keystone Ave in Indianapolis, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,786 reviews
5 stars
843
4 stars
508
3 stars
517
2 stars
308
1 star
610
  • KK
    Kristina L Koenig
    Sep 22, 2026
    4.0
    I enjoy this McDonalds. Its quite and the food is good.
  • LL
    LookinAtYou LookinAtMe
    Sep 18, 2026
    1.0
    I specifically asked them not to burn my sandwich so this is what they gave me.
  • JS
    Jacqueline Simmons
    Sep 17, 2026
    1.0
    The young, Hispanic lady whom is a manager at this location was highly rude and because frustrated with me because I asked her to wash her hands. She didn't wear a name tag but she had a safety vest on and a little short. She went from assisting customers at the cash register to bagging orders. I tried to be quiet about asking her to wash her hands but she argued at me that she wanted them. I replied, "ma'am I saw you lane the register then began bagging orders. " she kept trying to argue and i cut her off, "ma'am could you please wash your hands before touching my food". She walked off, shook her head in frustration, then disappeared behind the wall where i hope she washed her hands. Her facial expression changed to being upset as well. When she returned to the food station, another employee asked her what's wrong in English and of course the manager chose to speak Spanish and the employee looked over at me and laughed. When she gave me my food, she almost sat my bag on a road spill that she never did wipe away of the counter(it was 3 big spots of orange soda). She dodged it nearly before starting my name and passing me my food and no thank you, have a good day, and no eye contact. Her father's were clearly ruffled and so were mine. So she moved on to the next customer's order and when she was finished because I waited patiently, I asked her was there another manager and she told me, "there is but they are on break right now and can't come up". I told her, "OK, well can I speak to you?" She came back to the counter and I let her know that, "i don't appreciate you being rude to me and getting visibly frustrated because I asked you to wash your hands after you handled money. " Now, idk is the Hispanic employees have issues with Americans or what but the behaviors be uncalled for! This is not the 1st I've had an issue but this is the 1st time I'm speaking up. Then I just noticed a I'm doing this review, she ripped my reciept off my bag, probably so I didn't have her name. Thats okay though. I will never go back to this location! This app happened at 11:31a.m. To tell a customer, "we wash our hands when we start" is beyond me!!!!! My last time i got a pickup, it was back in July and nobody spoke any English which is annoying factor because how can i work somewhere and not speak the first language that most of the customers speak!? They rushed me away, couldn't understand that I was missing a drink, i used Google and translated correctly and the lady still grabbed another employee to assist her and my drink was sitting right there waiting to be given to me,smh. And they didn't give me my sauce and my nuggets weren't fresh but i had to get back to work and I just let it go but today, I could not. I'm sick of people taken advantage of their positions and not doing the bare minimum! Then I asked for no salt on my double cheeseburger patties and they were salty! I'm upset. This is why negative things happen and not that it's okay, I just see why because folks hired to do jobs and play in other folks faces!
  • ZJ
    Zayne Judd
    Aug 29, 2026
    1.0
    I stopped in to get a sweet tea and a Diet Coke and walked up to the registers to place my order. An employee walked past me to the self-order register and began speaking to me in a condescending and patronizing manner. I eventually had to tell him that I could finish placing my order myself. When I went to order the sweet tea, there was no large-size option available. The same employee came back over and continued speaking to me in a patronizing manner. He tapped on the soda option and rudely pointed to the large size, saying, “It’s right there.” However, when I selected the sweet tea, there was no large option available. I’m not sure why an employee felt the need to belittle and harass me over something as simple as trying to place an order at the registers. I had simply walked in to get a sweet tea and a Diet Coke, and the interaction was unnecessarily rude and uncomfortable.
  • KS
    Katie Smock
    Aug 11, 2026
    1.0
    I had to pull up and wait 10-15 minutes extra after already sitting at the window for awhile. They forgot my cheeseburger so I had to go inside to get ignored by the workers and then i only realized when I got home, but they also forgot my Oreo Mcflurry. i’m just so irritated because i know when mcdonald’s tells me to pull up and wait for my food beyond the main window, im about to get ghosted and everything will be messed up. All the employees seemed like they hated their jobs too.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 5199 N Keystone Ave, Indianapolis?

McDonald's is open from 4:00 AM to 1:00 AM Monday through Wednesday and Sunday, and from 4:00 AM to 3:00 AM Thursday through Saturday.

What time does the drive-thru open and close at this McDonald's location?

The drive-thru opens at 4:00 AM and closes at 1:00 AM Monday through Wednesday and Sunday, and stays open until 3:00 AM Thursday through Saturday.

Brand Certified Facts from McDonald's

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Certified October 04, 2026Yext Knowledge Graph
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