Kountry Kitchen

Reviews

• SS

  Sarah

  4 days ago
  5.0
  My partner and I came for lunch and it was amazing! I have been wanting to come here for a while and seen a reminder of a young man on tiktok. Not only was the food great but the gals that work there were the sweetest! Oh! We also had a couple cocktails and they were great as well and unique. We definitely can not wait to come back! Being from south florida i have not found anywhere that was close to home with soul food and I can say this place met my expectations and then some!
• CW

  Carla Wilson

  Sep 27, 2026
  2.0
  Kountry Kitchen Review — Indianapolis, IN Since moving to Indianapolis in 2000, I have loved Kountry Kitchen. The food has always been something I could count on, especially the catfish. Unfortunately, since the remodel, my experiences with the service have been disappointing. The first time I visited after the remodel was a few months ago. My husband and I came for lunch around 11:00 a.m. on a weekday. We stood at the door for at least five minutes before anyone greeted or seated us. There were only two other customers in the restaurant at the time. We asked for a booth and were initially told that booths were generally reserved because they get too busy to seat parties of two there, but they made an exception for us. The restaurant never became busy while we were there. After being seated, it took at least another 10 minutes for our waitress to take our order, and then about 20 more minutes for our food to arrive. The service was frustratingly slow considering how few customers were there. That said, the food did not disappoint. My catfish was as good as ever. Today, my husband and I returned because we had family visiting from out of town. We arrived shortly before 11:00 a.m., and again, the restaurant was nowhere near packed. Our waitress was friendly and did a good job, but once again, it took almost 30 minutes for our food to arrive. My catfish was perfect—fried just right—and my yams and okra were good as well. Unfortunately, the experience was very different for some of my family members. My cousin ordered catfish, but hers was barely warm and did not appear to be freshly fried. Her sweet potatoes and macaroni and cheese were dry. My husband ordered eggs, sausage, and home fries. The sausage was overcooked and hard, and the potatoes were white with burnt onions on top. Another cousin ordered scrambled eggs, but they came folded rather than scrambled and were not completely cooked. She also ordered home fries, which looked the same as my husband's. Her salmon croquettes, however, were good. The cousin who ordered the catfish didn't even finish her meal because the food simply wasn't up to par. At that point, we asked to speak with a manager. A woman named Micheon came over. What disappointed me most wasn't just the food or the wait—it was how the situation was handled. There was no apology or acknowledgment of our experience. Instead, the response was essentially, what do you want—should we remake the food? By then, we had already been there for about an hour and were ready to leave. My cousin asked how long a replacement meal would take, and I asked about getting a refund. I don't want to misquote the manager because I don't remember the conversation word for word, but I will say that her attitude made an already frustrating experience worse. To her credit, they did replace my cousin's meal, and she received it within about five minutes. I also want to point out that we weren't the only customers experiencing frustration. There were other patrons around us complaining about the service as well. I really want to see Kountry Kitchen succeed. I've been eating there since I moved to Indianapolis in 2000, and I genuinely love the food. My catfish was still excellent today, which is why this review isn't about the food being bad across the board. It's about consistency, service, and how customers are treated when something goes wrong. I hope management takes these concerns seriously because it would be a shame for a restaurant with food I have loved for so many years to lose customers because of the service. Great food can bring people in, but good service and customer care are what make people want to come back.
• HJ

  Henry James

  Sep 21, 2026
  3.0
  Henry Approves: What I ordered: Pork chops, green beans, cornbread, and an Arnold Palmer Total: $30.98 Pork Chops: Needed more seasoning for my taste. Cornbread Dressing: Dry, I like my dressing moist. Green Beans: Flavorful and one of the better parts of the meal. Cornbread: Too dry for my liking. It also came with cold butter sitting on top. Arnold Palmer: Good. Service: A little slow, but the servers were friendly and attentive. Atmosphere: Quiet, clean, and comfortable. Henry’s Score Food: 6.5/10 Service: 7.5/10 Atmosphere: 8/10 Value: 7/10 Henry Approves? I’d give it another shot. The service and atmosphere were solid, but the food needs a little more consistency especially the seasoning on the pork chops and the cornbread. Overall: 7/10
• TL

  Tasha Lester

  Sep 20, 2026
  1.0
  I ordered my food and waited over an hour for carryout when no one was in line and plenty of seating. 55mins later I get told the food I ordered ran out...when? Servers just shrugged and moved to the next person. It took another 30mins before I was handed something with no offer of compensation, manager involvement or a decent apology...REALLY? NEVER AGAIN! Not to mention a lady walked in and passed everyone...placed her order after hugging a server. Got her food within 20mins and I watched her walk home across the street while I was finally leaving 85mins after placing my to go order...and 20 other ppl standing in line waiting for pickups! The foolery...
• AV

  Angela Vaughn

  Sep 19, 2026
  1.0
  I went there for the soul circus on 9/19/2026. I got 3 catfish dinners and I added cornbread and 2 collards greens, A tea & lemonade mixed, Carmel cake and an order of soul rolls. My soul rolls were cold, like they cooked them first. I live in Fort Wayne. I get home and there’s no greens, but 5 pieces of cornbread. 🤬. I spent $121 & some change there. I won’t be back. They can’t take it for granted that everyone live there. Those extra sides were $6.00 a piece I believe. A couple was seated at the bar and got up and walked out because it was taking too long for them to be acknowledged. That should’ve been my sign, but I placed my order online and had already paid. I’m big mad. How do they not get a person order right when they spend that much? And before anyone say anything they weren’t business either. I always go there when I’m in town. I’m going to have to look on tic tok and see who else make soul food. Oh, and no hot sauce for the fish or plasticwear

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