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Business Details
About
Donut ShopCoffee Shop
A FAMILY THING...
For three generations since 1961, Jack's Donuts has been making donuts and rolls that have kept customers lining up at the door for treats like tiger tails, caramel nut rolls, and applesauce donuts. April 2011 marked 50 years for Jack's and current CEO and grandson of Founder Jack Marcum, Sr. took over the business. And now we have multiple self serve coffee options plus lattes to cappuccinos to frappes as well as great daily coffee blends.
Location
Jack's Donuts at Intech Park
6260 Intech Commons Dr Suite A, Indianapolis, IN
46278, United States
Hours
Monday6:00 AM - 8:00 PM
Tuesday6:00 AM - 8:00 PM
Wednesday6:00 AM - 8:00 PM
Thursday6:00 AM - 8:00 PM
Friday6:00 AM - 8:00 PM
Saturday6:00 AM - 8:00 PM
Sunday5:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.