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Chick-fil-A

3.7
(1280 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Indianapolis Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
9961 E Washington St, Indianapolis, IN
46229, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
5/25/20266:30 AM - 10:00 PM
7/4/20266:30 AM - 10:00 PM
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Reviews

3.7
1,280 reviews
5 stars
648
4 stars
203
3 stars
123
2 stars
70
1 star
236
  • KK
    Kacidey Helton (kay_fayth)
    1 day ago
    2.0
    This was the longest I’ve ever had to wait at a chick fil a. The lady taking our lane took 5 plus minutes at each car while the other lane was going fast. We counted 7 cars went by while our lane was still working on 2 cars. We had a pick up time since we used the app and by the time we got our food it was cold and our shake was warm and melted. This was the worst service I’ve had. We had to put our car in park at the drive through because we sat that long.
  • MH
    martin huizar
    1 day ago
    1.0
    Worst chic fila I been to. Slow . Always forget ketchup. Make you park and wait for drive thru Food is good. Staff is friendly
  • ES
    Eveyda Silva
    Apr 30, 2026
    1.0
    They took more than 20 minutes and it’s just ridiculous, my first bad experience
  • MC
    mindy colvard
    Apr 24, 2026
    1.0
    Only giving it a one star because of the young man that apologized. Terrible system. Not ran anything like the others in the city. One lane only should be the set up if your not going to have a person to accept the mobile order.Then, do not open both lanes and then have us.Tell them at the window.I waited thirty two minutes for my order today.Unacceptable, when you pay for chick filet, it's already expensive and there should be no reason it should take that long with four employees in there.That's terrible service.The young man that was at the window, handing us, the food had to come stand in the rain to help me.He's the only reason I gave it a star.I would give it zero stars.I will never return to this location.Terrible terrible service
  • MG
    Madison Gerhart
    Apr 9, 2026
    3.0
    Placed a breakfast order at 10:20 pulled up at 10:29 had already paid in advance. And while we were talking to an associate about picking up our food it came over the walki talki not to take any more breakfast orders and to clear them from the screen. The girl then proceeded to tell us we could not have our order while talking to her manager. We backed out and I went inside to ask why that would be the case when we had already paid and were already here. One manager proceeded to tell me they couldn’t see the orders in advance so they didn’t know but I had already heard her say to clear them. Then a second woman came out and said they would be unable to make part of our order but would be more than happy to make the rest of it. Then a large red haired man came out and informed me they wouldn’t be making any of it because there cook said no. So we got lied to repeatedly and misinformed multiple times. He then handed me coupons and proceeded to send me on my way. It takes 3 days to get a refund from your bank. We are fortunate enough that we had more money to spend on food this morning but what if we hadn’t? What if that $20 was the food money that day? We eat at chick fil a very regularly but I have never been so disappointed in my service there. Not to mention the first girl we spoke to informed us that they were making orders individually based on what popped up on the screen because breakfast was coming to an end. Then in the next breath saying but they had no idea what orders were coming while blaming it on everyone else she could think of. It was a 10 count mini order. Even if you had switched the lunch it was literally 10 chicken nuggets on bread. Everything else was a drink or an all day product. But no the entire order needed canceled.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified May 17, 2026Yext Knowledge Graph
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