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Chick-fil-A

3.7
(1,351 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Indianapolis Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
9961 E Washington St, Indianapolis, IN
46229, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 9961 E Washington St in Indianapolis, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

3.7
1,351 reviews
5 stars
688
4 stars
210
3 stars
127
2 stars
74
1 star
252
  • AY
    AJ Y
    3 days ago
    1.0
    Inside has the worst setup and flow for ordering I've ever seen! There were a ton of people waiting for orders, blocking the counter. It took forever just to be able to order, just 1 person taking orders while making drinks. 1 person doing doordash and delivery orders. The rest of the employees seem like no one knew what they were doing, it was total chaos! The chicken was overcooked and something in the batter or the grease really upset my stomach. Also, I got the s'mores frosted coffee, it was not that good and looked like oatmeal, very odd! The only positive about my visit was the cashier, extremely nice and the person that brought the food to the table was very nice.
  • MM
    mike mcclure
    4 days ago
    1.0
    BRILLIANT MOVE GUYS! Im glad youre doing so well that you feel the need to limit the number of customers. I really dont understand the logic of reducing multiple order lanes to a single line by adding permanant barriers. The line was out the door for dine-in, I saw 2 people leave not wanting to wait. Keeo it up! eventually you will alienate enough customers that you will only need a single order lane!
  • MC
    Miranda Colin
    5 days ago
    1.0
    My salad has been ready for a while and no one comes handed to me from The pick up line they are all ignoring this line they keep walking by the salad and I am still waiting to get it! This is ridiculous
  • NE
    Nathan Elsbury
    Aug 21, 2026
    1.0
    The employees are more focused on talking instead of working. Also I ordered my food through the app at 9:45. I arrived at the store at 9:55. I didn’t receive my order until 10:30. They came up to me multiple times and asked for my name. They assured me the order would be out soon. And continued to serve people who came in after me. One of the worse experiences at a chick fa la unfortunately. Also my first time at the chick fa la, so maybe they’re just this bad.
  • HJ
    Holly Jarboe
    Aug 10, 2026
    1.0
    HORRIBLE EXPERIENCE. I justify getting chick fil a because they supposedly value their customers. I am recovering from a spine fusion and got the great BOG coupon for a free sandwich. So I placed a mobile delivery order with the store itself. Not DoorDash. I ordered the sandwich. A large fry. Two diet cokes with no ice because it always melts. A large Dr Pepper and a peach shake. I was letting my dog out when they arrive. I got back in but no food. So I called and the driver said they gave him the wrong order and he had to go back. I was like no problem but please make sure I get fresh food. Not whatever’s been sitting there. They get back and I get my food. Both diet cokes have melted ice and are know watered down. The fries are ice cold. So is the sandwich and my shake is melted. I called customer service to see if I can atleast get fresh food. I’m sent to a CALL CENTER where this guy spends more time verifying I am who I say than caring about my experince. Then at the end he says - well we will let the store know and they will be in touch in 2-3 days. SERIOUSLY? WOW. Completely unacceptable timeframe to handle this complaint. I def will not be back and see Chick Fil A standards are sinking to match those of MxDonalds. Sad sad sad. ESP when your charged $5 for a delivery fee and I’m paying $10 for a tip. I will not be back.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified August 30, 2026Yext Knowledge Graph
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