Terrible!! Waited for 10 minutes in the Drive-Thru kept asking if they were open. Nothing so I called them and it took a while for them to answer. They said they are open and just busy with online orders. There was only two cars ahead of me... You would think they could at least acknowledge while I was at the drive-thru asking if anyone was there if they were still open. What not? I came at 8, :45 p.m. on a Sunday evening - I wouldn't recommend this facility this isn't the first bad experience here. You can just tell that nobody cares...
It is exactly 6.44 p.m. on Sunday, November 1st, and the doors of the establishment are closed, we approach through the windows of the True Drive, and one person tells us that they are short of staff and that is why they only attend for the True Drive.
Little line on the True Drive and they do not attend inside.
JB
John Bradley
Oct 18, 2026
How is McDonald's Gunna advertise that they open at 4-6am but the lobby at this location is still locked past 8am. I don't got time to sit in a drive through with literally 9 other cars. This ain't COVID times any more, do better. Food half the time is a mess at this spot too
JE
Jordan Ethridge
Oct 17, 2026
It’s McDonalds monopoly season as I write this. I came in, ordered through the kiosk. All Bacon QP, Large fries, large drink, 10 piece nugget. When they called my name (not sure why we have table tents if they’re not using them to deliver food to tables but not a big deal) I asked for my drinks and the man just gestured at someone else like it wasn’t his problem. My fries came out less than half full and without a monopoly sticker. I had to go back up front and get it from a lady who just acted annoyed that I was there. Opened up my Quarter Pounder… no bacon. Annoying but I’m not going back up there.
As I sat here typing this, i watched another gentleman have an issue with his food after it was delivered. The man behind the counter called his number and the gentleman didn’t hear so the counter man came up whine him and plopped his food down. He went back up front and stood there waiting for a worker for like 10 minutes and no one came up. He eventually just gave up and went back to his seat. Pretty rough McDonald’s experience today.
TC
Teresa Head Colon
Oct 8, 2026
The kids absolutely loved it, which was definitely the highlight of our visit. Unfortunately, the service left a lot to be desired. It was extremely slow, and we found ourselves waiting much longer than expected for our order. To make matters worse, several items were forgotten, and we had to go back multiple times to get what was missing.
The staff also came across as less than welcoming, and the customer service was not as polite or attentive as we would have hoped. Despite the service issues, the kids had a great time, which helped make the experience worthwhile. If customer service and efficiency improve, this could be a much better family-friendly spot.