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Business Details
About
Coffee Shop
Discover Kanela SW, a locally owned coffee and smoothie shop on Illinois Road in Fort Wayne. We serve specialty espresso drinks, iced lattes, frappes, fresh smoothies, juices, pastries, breakfast sandwiches, and quick grab-and-go meals.
Our shop features a cozy indoor seating. Perfect for your morning coffee, afternoon pick-me-up, or healthy drink on the go.
Visit us Monday–Saturday, 7am–7pm, and experience why Kanela is becoming Fort Wayne’s favorite spot for quality drinks and friendly service.
Location
Hours
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday7:00 AM - 7:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.