ML
Megan Lawalin
Jul 3, 2026
Zero star! Very rude staff. Only friendly staff was the young boy that was very concerned why my order was taking over 1.5 hour. I left 2 hours later with no food. Finally a refund after the cops were called cause they refused to give me a refund. Very very rude!!!!
MP
Matt Pannett
Jul 2, 2026
This ferdinand indiana location is an absolute joke. Put an online order in and went to the location and waited 1.5 hours and the manager proceeded to yell and get aggressive over asking for a refund. Date of situation was 7-2-2026 at 9 pm. Cops were called before manager agreed to a refund
We placed our order at 9:42, then we waited until 10:26 until we finally got our food. I get it was busy but there was at least 5 workers in the back with one just standing around not touching a thing. It wouldn’t have been backed up like that if people were doing their jobs correctly and that’s coming from someone who’s worked in fast food AND at a fish place during lent and if you don’t know it is 10x worse then and we never had ANYONE wait that long and I wasn’t the only one waiting that long either. There was one worker who was running drive working kitchen and dealing with the complaints up front with great costumer service. I don’t know their name but they were a more heavy set gut with long hair now I don’t know their name dude but what I’ve seen from 30- 40 mins being there he definitely deserves whatever promotion he brought up cause that place needs some good structure and maybe a few new and better trained workers.
RA
Riley Adams
Jun 24, 2026
We waited for an hour just to get our mobile order. It is completely unacceptable. They told us to get out of line and go to the front and they would bring it out and then told us they threw our food away. then, they posted a lined piece of paper on the door saying no mobile orders. The workers were laughing and cheering inside. It is not okay. The workers were cussing at us and did not have good customer service.
HC
Hunter Callahan
Jun 19, 2026
**EDIT** I have had to cancel my online order at least 4 times in the past three days, I’ve tried ordering in the morning and at night. At night, I’m met with ridiculous lines, insane wait times and drama, like the cops the other night. In the morning, I’m told that the GM never showed up and they weren’t going to have any food prepared until noon. This is unacceptable.
Ever since Ricky, Paul and a few others left, this place has gone downhill. I’ve given them chance after chance, and i keep coming up with missing food, incorrect food, improperly wrapped food, paying .70 cents for a side of sour cream and getting a tiny squirt of it.
Some of the new employees that have cycled in are ruining the store and something should probably be done about it. I don’t think i’m gonna stop by at night anymore.