Arby's

Reviews

• TH

  Tiffany Held

  May 5, 2026
  1.0
  When using the drive-thru, you constantly have to check to make sure you actually received your entire order. It’s frustrating to spend nearly $40 on fast food for a family and only receive part of what you paid for. After getting home, we realized items were missing and called the store. Paul informed us, “Oh, that’s why that’s still sitting here.” Unfortunately, we live 15 minutes away, meaning we now had to drive all the way back while the food we did receive became cold because of an error on their end. In situations like this, I truly believe the entire meal should be replaced—not just the forgotten items. If businesses had to fully correct these mistakes, perhaps there would be more attention given to double-checking orders before handing them out. I also asked why I had to call the TA side just to reach someone, because the restaurant’s direct number goes straight to voicemail. Gas costs money. Food costs money. Customers deserve accuracy and respect when spending their hard-earned money. The facility itself is very nice, clean, and new. I just wish the customer service matched the quality of the building. If you use the drive-thru, definitely check your order before leaving. Hopefully this review reaches the district manager and not just the local shift management, because I would gladly update my review if customer service and order accuracy improve. Upon picking up the order napkins and sauces and items that were missing were included. We just ate in shifts rather than as a family….plus wasted Gas at nearly 5$ a gallon….
• ID

  Ilya D

  Mar 11, 2026
  5.0
  Great Arby’s location inside the TA truck stop. Great service and friendly staff. Food was fresh and prepared accurately. Very clean and well managed
• MM

  McCartney

  Jan 16, 2026
  5.0
  Good service good food and friendly atmosphere
• JJ

  Jennifer

  Jan 16, 2026
  5.0
  Sallie was very friendly when she took my order. The food was prepared right and was super fast. Way to go Arby's!!!!!
• RB

  Ryan Brothers

  Dec 23, 2025
  5.0
  I came here late at night and they didn't rudely close the lobby or anything like other places. Several people were there when I got there, and came in and out while I was there. Busy for as late as it was. The cashier was super nice and they made me fresh food. It was the best food and experience I've had at an Arby's in a LONG time. When I come back through this area, I will certainly be eating there again!