Sonic Drive-In

Reviews

• ML

  Mia L

  1 day ago
  1.0
  I came there on Tuesday the night power went out for everyone placed an online order before l could reach the order box they cut the drive thru line and then said they ran out of food,I asked about the status of my order cause I had placed it in advace and was told it couldn't be fulfilled.I asked for refund and still haven't received it, and called no answer. All the young lady said was you should receive a refund, I cleared it off the board. I know that day was a rough time but an online order should have been fulfilled, it was ordered in advance and paid for. In normal circumstances I like Sonic but this was not handled accordingly.
• SP

  S Pastor Person

  1 day ago
  4.0
  Food was hot, all of the car hop lanes was closed but the service was excellent. The safe was very pleasant and the staff alone will be the reason I will return. Also, both visits was to the walk up ordering so I don't know about drive thru service yet.
• DP

  Don Ponziano

  2 days ago
  1.0
  I was incredibly disappointed the other day trying this one for the first time. I asked for a peach mango refresher and got some brown slightly cloudy water. They decided I apparently didn't give them enough money to actually make the $5 drink tastle like anything. They got my order completely wrong but I guess to be fair the wrong food I did get was hot and fresh and pretty good! Still don't think I'll be back anytime soon
• SS

  Samantha Saylor

  Jul 24, 2026
  1.0
  Half of the employees outside playing made it hard to order when they were too loud. Ordered a number 6 and they marked us down for a hotdog. When corrected they still kept the mistake. When we went to pay they still said hotdog instead of sandwich. No.. we already corrected you at the speaker loud as can be since we had to yell over the employees. It was corrected we left with the correct food. Only to find we had over cooked fries and tenders, and the chicken sandwich drowned in mayo and smashed flat. Will not return.
• DD

  Dana DeVries

  Jul 23, 2026
  1.0
  I don’t usually leave negative reviews, but after consistently poor experiences at this location, I finally felt the need to say something. The customer service here has been disappointing every single time I’ve visited. Unfortunately, today’s experience was just the last straw. Part of my order was forgotten, so I pulled back around to let the staff know. Instead of apologizing or making any effort to correct the mistake quickly, I was simply told to “pull around” and get back in the long drive-thru line. That meant waiting all over again for one missing drink while the rest of my food sat getting cold. I understand mistakes happen. What I don’t understand is the complete lack of customer service. A simple apology, some urgency, or bringing the missing item out to my car would have made all the difference. This location has had plenty of chances, but the service continues to be consistently poor. I hope management takes these concerns seriously because customers deserve better.