Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Ridiculously drive thru wait times and highly unprofessional and rude staff. Will avoid this location and only frequent the Main St. location in CP in the future.
MT
Mollie Tavel
Sep 19, 2026
3.0
Whoa! This new McDonald’s feels like a prison. There is no colorful decor, not even a soda machine lining the wall walls. Everything is pure gray concrete. It is bare and it is Stark. If you were trying to get out of the car and get a little mental refresh, I don’t recommend this McDonald’s… It’s pretty jarring inside in comparison to other locations or fast food chains. My food order was consistent in quality with other locations, but there were no employees to be found outside of the drivethru and food prep lines, and I was so put off by the interior that I felt compelled to leave this review and warn others.
Attn: Corporate McDonald’s and franchisers, this design direction seems like a bust!
EJ
Elisabeth Joy
Sep 14, 2026
1.0
I went to the drive thru this evening, order two big mac meals and a chicken nugget meal. Was told to pull up to the very first window, and my big macs would be available shortly. Got my big macs home and both big macs are missing one piece of meat each. If one sandwich was missing, I could understand a simple mistake, but since both of the sandwiches were missing the burger, it makes me think that people aren't doing their job properly. I was made to wait extra and my sandwiches were still not properly made.
JR
Jon Rumsfeld
Sep 3, 2026
1.0
I wouldn't recommend this place to anyone they lock their doors and don't let anyone in during the evening but then still have a pickup at counter option on the app. Except don't let you in and the app says you can't cancel the order and then they steal your money because they won't refund it even if you talk to the manager. Then you talk to customer service through the app and still no one gives you your money back just some crap about them having to have restaurant leadership contact you and NO ONE ever does.
PN
Paul Namie
Aug 18, 2026
1.0
Seriously one of the worst experiences at a McDonalds. I am not expecting fine dining but also not expecting it to be this bad. Order was really late, over 45 mins and was wrong at first. Service was terrible. No apologies or offers to make it right. Nothing but screaming in back and hardly anyone to speak to. Food was cold and the fries weren’t even salted.
What are the regular customer service hours for McDonald's in Crown Point, IN?
The McDonald's location at 501 E 109th Place in Crown Point, IN is open Monday through Thursday and on Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's?
The drive-through is available daily from 5:00 AM until midnight, Monday through Sunday.
What are the delivery hours for McDonald's in Crown Point, IN?
Delivery service is available every day from 5:00 AM to 11:45 PM.
How can I order McDonald's food online or through an app?
You can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store for mobile ordering and weekly deals.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does the McDonald's in Crown Point offer free Wi-Fi and accessibility features?
Yes, the location offers free Wi-Fi and has wheelchair accessible entrances, seating, and restrooms, along with unisex restrooms and high chairs for children.
Which nearby places could I visit before or after dining at McDonald's?
You can visit nearby spots like the Crown Point Water Tower, a well-known landmark, or enjoy local activities at Pentwater Pool. This makes for a great outing combined with a meal at McDonald's.
Is there a convenient place to fill up gas or grab snacks near McDonald's?
Yes, Family Express is a nearby convenience store and gas station where you can fill up gas or grab snacks before or after visiting McDonald's.
Where can I access financial services near McDonald's in Crown Point?
Nearby financial service locations include First Financial Bank and Peoples Bank, both suitable for banking needs, and Western Union for money transfer services.
Are there any health or medical facilities close to McDonald's for quick access?
Yes, Smiles on Randolph, RUSH Physical Therapy, Select Physical Therapy, and iSmile Orthodontics are nearby health and dental care providers accessible from McDonald's.
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