MH
Makayla Hoch
May 30, 2026
I’ve tried to overlook this place’s customer service for a long time, but today was the last straw. Every time I order online or through DoorDash and come in for pickup, I tell them my name and that I have an order ready. Every single time, they look confused, say they don’t know if it’s done, and then disappear into the back for a long time. I’ve always let that slide. But today was different. The woman who handed me my food was completely rude. She walked up looking irritated, asked if I had a DoorDash order in a nasty tone, and when I paused trying to remember whether I ordered online or through DoorDash, she got even more rude. Then she asked, “Do you even know what you ordered?” in the same attitude-filled voice. When I told her, she rolled her eyes and gave me a dirty look. If you work in food service, basic kindness and professionalism should not be optional. A smile and a respectful tone go a long way. I will not be returning or ordering from here again. The service needs to change.