Jimmy John's

Reviews

• CH

  Chris Haleva

  Jul 7, 2026
  1.0
  I’ve been ordering here for years and have never had an issue until today. The employee working the register repeatedly handled food after touching unsanitary surfaces without washing her hands or wearing gloves. While I was waiting, I watched her touch her mouth, play with her necklace, put the necklace in her mouth while speaking with customers, touch her hair, ears, and rub her eyes—all while taking orders. She then picked up a container of bacon and carried it to the sandwich station with her thumb touching the bacon. At another point, she was opening a roll of quarters, stopped to remove bread from the oven while still holding the money, and then continued handling food. Throughout this time, she repeatedly went back and forth between touching her face, hair, eyes, money, and food. The most concerning moment was when she coughed directly toward the bread shelves. Although she turned away from the customer, she coughed straight toward the exposed bread without covering her mouth. I’ve always had good experiences at this location, which is why this stood out so much. I hope management addresses proper food handling and hygiene practices so this doesn’t happen again.
• JD

  Jordan D

  Jul 7, 2026
  5.0
  Love having the app and getting randomly emails about a code or a cheap deal on a sandwich 🥪 🙃
• BB

  BradToWorse

  Jun 28, 2026
  1.0
  Not freaky fast in Chesterton. Zero priority with online orders at this location. Staff helped 4 customers before me, whom walked in after me...Get what you pay for employing teens flirting with one another instead of helping customers. Subway it is.
• MH

  Mitch Hessman

  Jun 20, 2026
  5.0
  Freaky friggin’ fast!!! Hands down the fastest store I’ve ever been to and that’s including a lot. From NW IA to IN… thank you!
• FK

  Francena Kuhn

  Jun 20, 2026
  1.0
  Service is horrible. You will not get your whole order during deliveries. Multiple times we have had issues and management does nothing about it. They won’t even get on the phone with customers and expect lower employees to trying and deal with the issues. McDonald’s next door has better customer service.