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McDonald's

3.3
(1,135 reviews)

Business Details

100 Hwy 160 E, Charlestown, IN
47111, United States
(812) 256-3712
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 Hwy 160 E, Charlestown, IN
47111, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday4:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 100 Hwy 160 E in Charlestown, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,135 reviews
5 stars
359
4 stars
228
3 stars
225
2 stars
93
1 star
230
  • SS
    salem
    1 day ago
    1.0
    almost every time I come here, I have to wait a long time for my order, and even then, it's almost never correct :( i came in to pick up an order and an off-the-clock employee was just standing in line chatting with the other employees, who all ignored me waiting there in line. when they finally talked to me, they just hit me with that "what are you waiting on😐" and had quite disappointing customer service skills. said off-the-clock employee also proceeded to get in my personal space while waiting, as in maybe a foot away from me. its just really odd, because every time I come in, they talk to me as if I'm a nuisance. I don't think I'm entitled to anything, nor do I expect any service worker to treat their customers like royalty (especially given how much service employees are paid), but it is quite disappointing. I also heard the manager loudly telling their staff to wash their hands, so it's extremely concerning and unhygienic if any employees are not washing their hands.
  • NA
    Nature Arts
    Aug 27, 2026
    1.0
    This is the most horrible place to eat I order food and everything was extremely unhealthy and overcooked I will never eat at this place again I stay 2 minutes from here and I have to drive 15 minutes down hwy 62 just to get better food the management team is very rude employees are just standing around treating customers like crap. This place needs to be investigated and if nothing can happen about this terrible place maybe it should just be closed down. I will be contacting corporate HR and the health department because they are going to seriously hurt someone with the food they are selling to people McDonald is a place I have enjoyed since a kid I am 63 years old and I just ordered some food for me and my grandkids I spent 48 dollars and I can honestly say that this is the most terrible decision I’ve made in life is coming to this disgusting location. Do Better Charlestown Indiana McDonald’s.
  • BB
    Bama223
    Aug 27, 2026
    1.0
    To McDonald’s Customer Service, I am writing to formally complain about my recent experience at the McDonald’s location in Charlestown, Indiana. I purchased food expecting the basic quality and standards that customers should reasonably receive from McDonald’s, but what I was given was extremely disappointing and, quite frankly, disgusting. The items I received were in terrible condition and did not appear to meet acceptable standards for food quality. I paid my hard-earned money for this food, and I feel like I was essentially robbed because I received products that I could not reasonably enjoy or feel comfortable eating. I believe this location needs to take a much closer look at how food is being prepared, inspected, stored, and served to customers. Management should be checking the quality of the food being handed out instead of allowing customers to receive products that are clearly below standard. I am asking McDonald’s to take this complaint seriously and investigate the Charlestown, Indiana location. Customers deserve to know that the food they are paying for is fresh, properly prepared, and safe to eat. I would also appreciate a response regarding what will be done to address this issue. I am not simply complaining about a meal—I am bringing attention to what I believe is a serious customer-service and food-quality problem that should not be ignored. Thank you for taking the time to review my complaint. I hope McDonald’s will take appropriate action to ensure other customers do not have this issue
  • BN
    Bella Nunes
    Aug 26, 2026
    1.0
    4 cars in other lane had their orders taken and moved up before I was even greeted at the speaker in my lane. Then waited 13min in line for a LG coke and small water.before 3pm the service is impeccable gast friendly and staff are friendly but in the evenings service and time goes down the toilet. You can tell a huge diffrence in the staff on duty. Never should I have waited so long for 2 drinks or had multiple people pull up after I was already at speaker and had their order taken even after I said hello and was ignored. I wont go back again in the evening
  • BG
    Brittany Gale
    Aug 22, 2026
    1.0
    This place is AWFUL! We have given it way to many opportunities to improve and it hasnt. Never gets the order right. I quit ordering there and place it online so I know the order is placed right but then they still get it wrong and the wait time has just been ridiculous or we have just been forgotten about all together when we were told to pull around.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 100 Hwy 160 E, Charlestown, IN?

The McDonald's at 100 Hwy 160 E is open from 5:00 AM to 11:00 PM Monday through Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, this McDonald's offers a drive-through service. The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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