Since 1999, El Salto has been a cornerstone of the NWI community, serving up much more than just our renowned margaritas and mouthwatering Mexican cuisine. As a family-owned gem, we're all about creating a place where everyone feels like family. Our secret? It's the genuine care we pour into every meal and the special way we treat our staff and guests. Visit one of our 6 locations today and experience the El Salto way.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.