Location.com logo
Brand Certified

McDonald's

3.6
(1,525 reviews)

Business Details

15101 Thatcher Lane, Carmel, IN
46032, United States
(317) 844-4166
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15101 Thatcher Lane, Carmel, IN
46032, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 1:00 AM
Saturday5:00 AM - 1:00 AM
Sunday6:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 15101 Thatcher Lane in Carmel, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,525 reviews
5 stars
555
4 stars
339
3 stars
259
2 stars
146
1 star
226
  • MZ
    Mariah Zingarelli
    Aug 23, 2026
    1.0
    We visited this McDonald’s location at approximately 8:58 PM on August 23, and what happened was completely unacceptable. The employee taking our order repeatedly spoke to us in a clown-like voice, made noises while we were trying to order, intentionally asked us to repeat the same items over and over while laughing, and then continued responding in the same mocking voice. At that point, we no longer felt comfortable ordering food from this location. If an employee is behaving this erratically while interacting with customers, we had serious concerns about trusting that same employee to handle and prepare our food, so we left without completing our order. What happened afterward was even more concerning. We called the restaurant specifically to speak with a manager and report what had happened. Instead, the employee repeatedly hung up on us, placed us on hold, and continued speaking in the same clown-like voice over the phone, preventing us from reaching management. This goes far beyond poor customer service or an employee being immature. An employee intentionally interfering with customers’ ability to place an order and then preventing those customers from contacting management about his behavior raises serious concerns about the supervision and operation of this location. My primary concern is not that an employee made jokes. My concern is that his behavior was so erratic that we did not feel comfortable allowing him to handle our food, and when we attempted to notify management, our calls were repeatedly intercepted and disconnected. We will be escalating this experience to McDonald’s corporate. I strongly encourage management to review the restaurant’s cameras, phone activity, and staffing from approximately 8:58 PM on August 23 so they can identify exactly who was working and address this appropriately.
  • KA
    Kyle Andrews
    Aug 22, 2026
    3.0
    Good atmosphere but extremely slow
  • BL
    Briana Lacy
    Aug 11, 2026
    1.0
    I came in here with my husband today to get my order replaced being they messed it up earlier. While I was talking to the manager I saw a roach on the ground by my feet crawling. I advised I am no longer eating there and want my money back. I told the manager she was embarrassed. They also have alot of young teens eho work in here that dont care.
  • DM
    Danielle McDowell
    Aug 5, 2026
    2.0
    This is the second time I’ve been at this location and had to wait over 15 minutes in the drive thru line.
  • GW
    Garrett Wagner
    Aug 4, 2026
    2.0
    Don’t go inside to order. Slow service . 18 mins for a Togo order of a burger.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 15101 Thatcher Lane, Carmel, IN?

McDonald's at 15101 Thatcher Lane is open from 5:00 AM to midnight Monday through Thursday, from 5:00 AM to 1:00 AM on Friday and Saturday, and from 6:00 AM to midnight on Sunday.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service with hours matching the regular operating hours: 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 6:00 AM to midnight on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: