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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.5
(188 reviews)

Business Details

9893 N Michigan Rd, Carmel, IN
46032, United States
(317) 334-1800
https://locations.jimmyjohns.com/in/carmel/sandwiches-1203.html

About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
9893 N Michigan Rd, Carmel, IN
46032, United States

Hours

Monday10:30 AM - 9:00 PM
Tuesday10:30 AM - 9:00 PM
Wednesday10:30 AM - 9:00 PM
Thursday10:30 AM - 9:00 PM
Friday10:30 AM - 9:00 PM
Saturday10:30 AM - 9:00 PM
Sunday10:30 AM - 9:00 PM

Reviews

3.5
188 reviews
5 stars
82
4 stars
28
3 stars
22
2 stars
11
1 star
45
  • CK
    Cole Koski
    2 days ago
    5.0
    My Experience was amazing! I was first welcomed by 3 very nice kids around college age by a formal greeting. We had a small chat while I browsed the menu. Before you know it, my sandwich was in my hands! Great music, nice young employees, and fantastic food! I will be coming back for more!
  • GG
    Geneva
    Jul 12, 2026
    5.0
    Always a win‼️‼️‼️
  • VB
    Veronica Barnard
    Apr 11, 2026
    1.0
    Today I went in around 1:30 p.m. when I went to place my order I was met by an much older woman in front of the register wearing a red shirt, purple face, and gray hair in a bun. The look inconvenience and annoyance in her eyes as she stared me down was obvious. When I placed my order I requested that the 2 sandwiches were cut in half and wrapped separately (was grabbing food for my young nephews and a full size sandwich would be to much for them to eat so I would keep the other half in the fridge for them to eat later). She stairs at me like i was asking for her to move mountains. After a long awkward stair down she finally says "you want both sandwiches cut in half!?" In a very aggressive tone, i said yes please. She yells back to the line crew "SHE WANTS BOTH SANDWICHES CUT IN HALF AND WRAPPED SEPARATELY!!" It was weird and awkward - she wasnt even the one making the sandwiches so I dont understand how cutting the sandwiches in half is an inconvenience to her? The line crew were making all the sandwiches. I sat and waited patiently, and with each new customer coming in either to pick-up orders or place orders to eat, she would huff and and make a dramatic roll her eyes like the customers were annoying and a bothersome to her existence. To be honest im shocked her eyes did not get stuck when she made her big dramatic eye rolls. Once my order was finally completed I walked up to pick it up. I asked the young man behind the counter is the woman in the red shirt was okay and he stated "she just gets mad easily". I just "okay, Gotcha". I thanked him and continued on with my day. She wasnt wearing a name badge, but maybe she should re-think her profession. The customer service/service industry doesnt seem like it's her "calling". I understand it was busy, but it was also 1:30 p.m. on a Saturday the weather was finally nice enough for people to be out and about and grab some food. I really hope she treats her co-workers better than she does the customers because I can only imagine she would be a nightmare to work with. The other employees were nice and cool and the food was good.
  • RR
    reagan
    Mar 24, 2026
    1.0
    horrible customer service. very rude
  • KC
    Katie Christensen
    Feb 28, 2026
    3.0
    Employees rude and talk unprofessional behind the counter

Brand Certified Facts from Jimmy John's

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Certified July 26, 2026Yext Knowledge Graph
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