Pizza Hut

Reviews

• RO

  Rebecca Orr

  Sep 13, 2026
  5.0
  This place alway comes through good food every time. You might have to wait if they are busy but they will at least get you breadsticks quick and honest with pick up times.
• BD

  Brianna Dibble

  Sep 11, 2026
  1.0
  It appears that the crew working tonight needs to be retrained and reminded that they work in a customer service industry. An online ordering error shouldn’t become the customers problem & shouldn’t become a free ticket for the employees to get crappy with the customer (who is most directly impacted btw). After reading recent reviews about this location, I suppose our interaction tonight shouldn’t be surprising. The service received was absolutely pathetic. After the online ordering issue was poorly handled we ended up leaving without our order. Unfortunately, we weren’t the only ones who received poor service as other customers expressed frustration.
• LD

  Logan Dibble

  Sep 11, 2026
  1.0
  If i could give this place 0 stars I would. We ordered online and live in Boswell, i arrive and im told our order was never received. I checked and we see it was already taken out of our bank account and we got an order confirmation. I ask if they need that and they just kept talking and talking and so I waited for them to discuss (guy in red tshirt was rude as hell to me). Then they started helping other people instead, 10 minutes later another lady comes over to them and says they gotta take thr confirmation number and re do the order and re charge me for the food because the other charge voided. Well, I get pushed off to the side again while they help others and no one even asks for my confirmation number and I stay waiting for 20 minutes (holding my 2 year old daughter patiently the whole time) and im never acknowledged again so I leave. Still no voided money either for the order. Employees were rude, impolite, good luck coming here. 2nd time we have had an experience like this, same lady worker with the lip piercings and same guy in the red t-shirt and beard. I suggest a manager contact me.
• BM

  Brenda Moore

  Aug 2, 2026
  5.0
  Very nice place to eat. Good food.
• EC

  Emily Current

  Jul 20, 2026
  1.0
  The new management has completely changed this restaurant for the worse. The biggest issue isn’t the food; it’s the lack of staffing and organization. The employees are clearly overwhelmed, constantly rushing, and even arguing with each other because they’re being expected to do too much with too few people. Management needs to either schedule enough staff or limit the number of tables they seat. At the very least, customers should be told upfront if they’re looking at an hour-plus wait before deciding to dine in. Our first visit a few weeks ago was disappointing. There were only a few other parties in the restaurant, so it wasn’t even busy. It took several minutes before our server acknowledged us and took our drink order. She wasn’t welcoming, and the service only got worse from there. My meal arrived, but my boyfriend’s never did. She dropped off my plate without saying a word, she just walked away. We assumed she was going to get the other meal. After about 20 minutes we watched her rearranging tables while completely overlooking us. We had to flag her down to ask where his food was. Her response was simply, “What was it again?” before walking back to the kitchen. After we had waited 45 minutes, we decided to just leave. I had to ask that his meal just be removed from the bill because we no longer wanted to wait. That took 3 attempts and two employees yelling at each other to get the bill corrected. We paid and left. We very hesitantly decided to give the restaurant another chance this past Sunday, and the experience was even worse. The restaurant was busy, but there was only one server trying to handle the entire dining room. She worked hard and remained professional despite being set up to fail. Around us, table after table experienced the same problems. One party left after waiting over an hour without food. Another learned their ticket had been lost after waiting more than an hour, meaning their order had never even been started. We received our breadsticks but never our meals. When the server came to ask if we were ready for the check, we had to tell her we had never received our food. She even offered us two sandwiches that had been mistakenly made for another table, then offered to re-enter our order. By that point, we had already waited far too long and declined. She graciously removed our drinks and breadsticks from the bill. This is not a criticism of that server. She was doing everything she could under impossible circumstances. This is a management problem. Customers should not have to gamble on whether they’ll receive their meal, and employees shouldn’t be left to absorb the frustration caused by chronic understaffing and poor oversight. Until management addresses these issues, I cannot recommend dining here. Pizza Hut has always been a great asset to our community, and I’d hate to see it continue to decline because of these issues. I truly hope management gets things under control before we a long time local restaurant.

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