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McDonald's

3.5
(1,149 reviews)

Business Details

2028 Sheridan Rd, Zion, IL
60099, United States
(847) 746-2177
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2028 Sheridan Rd, Zion, IL
60099, United States

Hours

Monday4:00 AM - 12:00 AM
Tuesday4:00 AM - 12:00 AM
Wednesday4:00 AM - 12:00 AM
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday4:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2028 Sheridan Rd in Zion, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,149 reviews
5 stars
404
4 stars
237
3 stars
221
2 stars
78
1 star
209
  • BC
    Bri Cona
    5 days ago
    2.0
    Sloooowwww. They should park people so those behind aren't waiting. Their line gets ridiculously long often like to where it wraps around the entire building. I also never got a refund for items that I ordered in the app that they didnt have when I got there. Probably needs better management. Good location which is why I continue to suffer.
  • LF
    L Franklin
    Aug 13, 2026
    1.0
    Only the fish sandwich,
  • YL
    Yessy Lopez
    Aug 5, 2026
    1.0
    I am extremely disappointed with the treatment I received at your restaurant. This was one of the worst customer service experiences I have ever had. After receiving the wrong food, I politely asked if my order could be corrected. They did not give me my drinks and then asked me to get off to get my drinks while I was in the drive-through. Instead of helping resolve the issue, the staff was incredibly rude, and the manager laughed in my face when I asked her to do the right thing. To make matters even worse, drinks were given to me with attitude that made me spill in the car. This behavior was completely unacceptable and unprofessional. My children witnessed the entire incident, which made the experience even more upsetting. No family should have to experience that while simply trying to purchase a meal. I reported this incident, but I have not received any response from either the store or McDonald’s corporate. The lack of follow-up has only added to my frustration and disappointment. I am requesting a formal investigation into this incident, including a review of staff conduct and manager behavior at the location involved. I also request a written explanation of the findings and the corrective actions that will be taken to ensure this does not happen to any other customer. Because of this experience, I have lost all confidence in McDonald’s and do not plan to return unless this matter is addressed appropriately. I expect a timely and serious response consistent with the standards your company claims to uphold.
  • TG
    Tony Garcha
    Jul 30, 2026
    1.0
    This McDonald's is the most incompetent... always and I mean always... They messed up the orders never trust on what they give you... And the problem is in their kitchen... Whoever is in there.... really don't know what they doing... Is already bad eating fast food but they made it even worse with the shitty service. And I thought it was only weekends when the young ones work....but no is any day any shift. What a disappointment every time.
  • AR
    Angelica Rivera
    Jul 28, 2026
    3.0
    Hace unos días pedí una hamburguesa con 1 carne y me dieron 3 carnes, hoy pedí una de 1 carne nuevamente y me dieron una hamburguesa sin carne solo pan y queso y da miedo reclamar ya que si se molestan hasta pueden echar algo en mi comida dado que no puede ser un simple error ya 2 veces y la descripción es muy clara Que decepción.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 2028 Sheridan Rd, Zion, IL?

The McDonald's at 2028 Sheridan Rd is open from 4:00 AM to midnight Monday through Wednesday, from midnight to 11:59 PM on Thursday through Saturday, and from 4:00 AM to midnight on Sunday.

Does McDonald's offer drive-thru service and what are the hours?

Yes, McDonald's offers drive-thru service. Drive-thru hours are 4:00 AM to midnight Monday through Wednesday and Sunday, and open 24 hours from Thursday through Saturday.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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