Dunkin'

Reviews

• ER

  Erica Ruiz

  2 days ago
  1.0
  Never got a chance to order because no one answered the phone as I’m sitting outside in my Truck looking in the window at an empty store with no customers the lady still would not answer the phone. I tried multiple times and they still would not answer due to having an extreme migraine. I didn’t want to just get out of my truck and go in there if they didn’t have what I wanted so I was trying to call to confirm it’s OK I went to Starbucks. I will never try going here again every time I’ve ordered from here it’s always been incorrect.
• BE

  Brenda Estrada

  May 2, 2026
  1.0
  It’s so stressful coming here I rather just go elsewhere bc the drive thru lime is wrapped around the building and if you go inside you get ignored there is no communication they need NEW MANAGEMENT bc whom ever is running the Woodstock Dunkin Donuts needs to be be dismantled!
• PL

  Preston L

  Apr 29, 2026
  1.0
  Wish the Dunkin's location owner took accountability for their worker's poor performance. 2 messed up drinks and attitude "are you sure you ordered that"..ma'am its on the receipt... I truly believe if this location wasnt with a big corporation it would of been closed down by now... absolutely...disgraceful...
• MS

  Mike Stern

  Apr 25, 2026
  1.0
  Management here is absolutely terrible, its always chaos behind the counter because there is no leadership, long wait times, wrong orders, inconsistently made....I feel bad for the people working there because they have a manager who has no clue what they are doing and they are the ones getting yelled at by the customers. Today I actually asked who was managing the place since no one was taking charge or leading...the "manager" who responded actually told me to come behind the counter and run the shift better if I could..... Thats how your managers handle things? That is laughable....at best. Corporate needs to re work this store and the staff.
• BO

  Blake O’Leary

  Apr 20, 2026
  1.0
  Terrible employees. They forget atleast one item everytime I’ve been there. It seems like they are lazy and do it on purpose in hopes you won’t notice. They are also very passive-aggressive when you point it out.. I’m forced to go here if I want a dunkalatte because it’s the only one near me, but I’d rather waste money to drive somewhere else at this point. Everytime I order, I have to remind them of what I actually payed after they try to hand me some bs that’s worth half of what I paid. Today I ordered and paid for a bagel with cream cheese and a dunkalatte with caramel drizzle and cold foam. The bagel was not cooked, nor did it have cream cheese. And the coffee had neither of the add-ons I asked for. I was In a rush so it’s not like I had time to wait for them to remake my drink. I know mistakes are made but I am not bluffing when I say this happens every single time I’ve gone there within the past year( atleast 10-15 times ) This is a joke of an establishment, either shut the branch down, or hire employees that actually service customers instead of ones who complain at me when I remind them that they forgot to add something I paid for.

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