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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.0
(147 reviews)

Business Details

200 W North Ave, West Chicago, IL
60185, United States
(630) 562-1234

About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
200 W North Ave, West Chicago, IL
60185, United States

Hours

Monday10:30 AM - 9:00 PM
Tuesday10:30 AM - 9:00 PM
Wednesday10:30 AM - 9:00 PM
Thursday10:30 AM - 9:00 PM
Friday10:30 AM - 9:00 PM
Saturday10:30 AM - 9:00 PM
Sunday10:30 AM - 9:00 PM

Reviews

3.0
147 reviews
5 stars
54
4 stars
21
3 stars
6
2 stars
9
1 star
57
  • CR
    C Reviews
    Aug 11, 2026
    1.0
    Did you know jimmy johns doesn’t wash there lettuce they just slice it as is not a rinse or wash
  • MT
    Michael G. Trnka
    Jul 22, 2026
    2.0
    I had a very disappointing experience with this Jimmy John’s location. My delivery arrived about 30 minutes late and was missing an item that I paid for. Mistakes happen, but what really stood out was how the situation was handled. When I called the store, the manager was rude, refused to identify himself, and said they would not deliver the missing item because they were short staffed. Instead of correcting the mistake, I was offered only a store credit. When I declined the incomplete order and requested a refund, it was refused. Being short staffed is understandable, but customers should not be expected to pay for an incomplete order because of staffing issues. Good customer service is about making things right when mistakes happen, and unfortunately that did not happen here. I hope management addresses both the customer service and order accuracy at this location.
  • SD
    Sarah Dick
    Jun 24, 2026
    5.0
    Consistently good food
  • SM
    Sephin Maxwell
    Jun 20, 2026
    1.0
    Had a UberEats order go in to get it and they said someone else stole it and they didn't even care about someone did so they obviously don't care about someone stealing food orders
  • RK
    Ron Klobertanz
    Jun 3, 2026
    1.0
    Ordered for delivery. Got the wrong chips. Asked to have the right ones brought back to me. Took over an hour for driver to return, and he didn't have everything I was missing. Called the restaurant to get a refund and was told that wasn't possible. Do not order delivery (or order at all) from this location. Horrible customer service.

Brand Certified Facts from Jimmy John's

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Certified August 16, 2026Yext Knowledge Graph
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