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Dunkin' Zero
Brand Certified

Dunkin'

3.3
(372 reviews)

Business Details

(630) 562-9001
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
185 W. North Ave, West Chicago, IL
60185, United States

Hours

Monday4:00 AM - 9:00 PM
Tuesday4:00 AM - 9:00 PM
Wednesday4:00 AM - 9:00 PM
Thursday4:00 AM - 9:00 PM
Friday4:00 AM - 9:00 PM
Saturday4:00 AM - 9:00 PM
Sunday5:00 AM - 8:30 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 185 W. North Ave in West Chicago, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.3
372 reviews
5 stars
150
4 stars
53
3 stars
30
2 stars
28
1 star
111
  • GJ
    Guiant Jarvas
    Sep 22, 2026
    2.0
    No surprise to see so many one start reviews here, pay attention district manager. About a week ago a walked inside hopping to get the $6 breakfast combo, I was the only person approaching the counter, no one was at the register taking orders, no big deal, maybe they stepped away for a moment, a woman from the sandwich prep area saw me and didn't say a word, I waited at least 10 minutes and not a single acknowledgement was made, the woman started chatting with another one and didn't bother coming to the counter to tell me some one will be right with you. Needless to say they didn't need or want my business so I walked out and went home. If someone is not in charge of the counter, at least have the decency to greet the customer and let them know that someone will be right up, very poor customer service no doubt.
  • JS
    Jill and Alec Smith
    Sep 17, 2026
    1.0
    I've been to this location several times and all but two employees seem like really unhappy people. This evening I pulled into the drive thru at 8:56 PM. I specifically asked if they were closed and there was a long silence and then they asked what we could get us. The woman said they could not make milkshakes, could only have access to a few flavors, I requested four scoops of four different types of ice ice cream. She gave me three and I asked about the fourth one that I know I ordered, with almonds on top and then she said that I didn't order it and now it was after 9 PM and she could no longer service. We were charged $14 for three tiny scoops. As we pulled out of the parking lot, moments later, we literally saw them jump in the car and leave. Just tell us that you're closed or that you have closed early and that you don't want to serve us. It's fine. Of course, you've had a long day. Please don't literally charge us and not give us the ice cream we ordered. She wouldn't even give us a receipt.
  • KV
    Kevin Velazquez
    Sep 5, 2026
    1.0
    Waited 25 min for a coffee and a croissant! Manager was not present, workers where messing up orders and the manager was just standing up doing nothing and laughing. 9:35am 09/05/2026 the manager in stead of disescalating she went to argue and fight. I will not support a busness and I will spread the world to stop supporting this location. Rude manager didn't have the professional of how to handle situations under pressure who ever hired her failed the company. Apart of that they gave me my coffee wrong and croissant and cream cheese all bad. I asked for my refund they neglected and said there no refund! Not happy about this but now I know where to flag bad Dunkin donuts franchise. I will be making a huge accusation on this Dunkin.
  • LK
    Lauren Kammes
    Sep 2, 2026
    4.0
    Great people, but this location has quite a turnover, so sometimes service can be slow.
  • CB
    Captain “Captain” Baksmak
    Jul 27, 2026
    1.0
    Very rude and unprofessional store manager that starts with a V. Got a coffee and potato bites. She spills my coffee and doesnt even offer to refill it. Received cold potato bites and I said something about it and she rolled her eyes. Absolutely horrible experience at this location. Store manager has checked out and so has her manners.

Frequently Asked Questions About Dunkin'

What are the opening hours of the Dunkin' location in West Chicago, IL?

This Dunkin' is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sundays from 5:00 AM to 8:30 PM.

Can I order ahead or use delivery services at this Dunkin' location?

Yes, you can order ahead using the Dunkin' mobile app or website, and both delivery and curbside pickup services are available.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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