McDonald's

Reviews

• LL

  Lexy

  1 day ago
  1.0
  Very rude. Very much so lacking customer service skills. Eww
• TR

  Taylor Rich-Lane

  May 7, 2026
  5.0
  We ordered a large order this morning on short notice, and the staff were all so accommodating and friendly. I appreciate their hard work and efforts to get me out quickly while still tending to other customers. 10/10 🙂
• DM

  David Martinez

  Apr 24, 2026
  1.0
  Bruh this place sucks im currently waiting so long for just a smoothie that i clearly said strawberry banana and they put mango pineapple, they tried to give me the wrong one and i said nah that’s not what i ordered and then told me to wait here in the number 1 of drive thru. I’ve been waiting here for 30 minutes now. And just now they tell me that they don’t have any of the strawberry banana smoothie anymore. Just tell me im the first place so that I don’t wait out here looking dumb. I don’t even care much abt the smoothie but the out here making us look dumb waiting for something. This place really needs to tighten up. I already told all my people to avoid this place at all costs
• DQ

  Daisy Quiñones

  Apr 22, 2026
  1.0
  Friday afternoon, I went through the drive-thru and ordered a few items, including a kids’ meal. When I got home, my daughter opened her box and immediately said there were no chicken nuggets. I was understandably upset and called the restaurant right away. The woman who answered was very kind and apologetic. She offered either a refund or a replacement, gave me her name, and asked for mine so she could inform the team when I came back. On Monday, when I returned, I was helped by a man who I believe may be a manager. Unfortunately, he was very rude from the start and didn’t greet me. I tried to explain the situation, but I couldn’t remember the name of the employee I spoke with. Because of that, he asked for my receipt. I explained that I had not been told to keep it, and I didn’t have it. He responded with an attitude, saying there are “signs everywhere” and in the drive-thru telling customers to save their receipts in case items are missing. I asked him to show me these signs, and he was unable to do so. I found that response frustrating, especially since receipts are not always provided at the drive-thru. His demeanor made me feel as though the mistake was my fault, rather than the restaurant’s. The situation became very uncomfortable, and his tone was unnecessarily harsh over what was clearly a simple mistake. I want to note that I’ve seen this employee multiple times before, and he consistently appears irritated, rarely greets customers, and often speaks to others in a raised or unfriendly tone. After this experience, I chose to go to another McDonald's location to purchase additional food, as I did not feel comfortable continuing my order there. This situation could have been handled much more professionally, especially considering the kindness and helpfulness I initially received over the phone.
• BD

  Brittny Dennis

  Apr 19, 2026
  2.0
  I ordered through the app at this location tonight and came to the drive through to pick it up. When I get home, I noticed items were missing! I had to drive back to the restaurant and went to drive through again. At the speaker I let the guy know that I was missing items. It went silent. He asked again “ can he help me” I told him I was the same customer he was just speaking to. This boy said “ Didn’t I tell you to go to the second window” I said no you didn’t and if you did, you did not say it clearly and next time you needs to speak up. That was just rude and horrible customer service. I went past the first window and the person was sitting down on the phone and did not want to make eye contact with me. I went to the second window and the person tried to send me back around the drive Thru saying I need to order the food first. I let her know the person working the drive thru told me to come to the second window since I’m missing items ( no communication between the employees) she asked what I was missing and 20 seconds later came back with the foods obviously the missing food which is now cold. No apologies , no remaking the food, just poor hospitality and customer service. I already submitted feedback on the app appropriately. But this location’s lack of attention and customer service made me come to review.im a regular customer at this location and the customer service is never up to par but tonight sent me over the edge. Do better!