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Brand Certified

Chipotle Mexican Grill

3.2
(560 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
940 S Waukegan Rd, Waukegan, IL
60085, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 940 S Waukegan Rd in Waukegan, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.2
560 reviews
5 stars
197
4 stars
97
3 stars
50
2 stars
42
1 star
174
  • KO
    Karen Ortega
    Jun 18, 2026
    1.0
    I would like to share my experience regarding my recent visit. I mentioned that my steak was dry, and the employee immediately responded that it was not. I politely repeated that it was dry, but instead of addressing my concern, the manager overheard the conversation and did not make any attempt to assist, provide feedback, or resolve the issue. What was most disappointing was that the manager laughed with the expo employee and made comments about me while I was present. She ignored my concerns and then threw my receipt into the bag in a rude manner. As a manager(Noelia) she should lead by example and maintain high standards of professionalism and customer service. The way she approached and treated me was unprofessional, disrespectful, and unacceptable. Customers should feel heard and valued when expressing concerns, not mocked or dismissed. I hope this matter is taken seriously so that future customers do not have a similar experience.
  • DA
    Dionisio Aviles
    Jun 16, 2026
    1.0
    If I could put zero stars I would. Disrespectful staff. Worst treatment I've ever received!!!!!
  • MS
    Mohammed Sayied
    Jun 15, 2026
    3.0
    Food was good. Steak was kinda fatty and chewy. The chicken was great. Staff was friendly. Little noisy in the restaurant so didn't stay to eat inside. Price was a bit expensive. Double meat rice bowl for $18 is pretty ridiculous for "fast food".
  • JF
    Jay F
    Jun 7, 2026
    1.0
    I went to chipotle on June 7th at 9pm , when I walked into the restaurant a young Mexican girl with black hair and a lot of makeup on was on her phone on the line, I had to wait 4 her to get off her phone to place my order when I placed my order she gave me a lot of attitude, probably cuz she would rather be playing on her phone then taking my order
  • JD
    jenny d
    May 28, 2026
    1.0
    i ordered a sofritas bowl and there was a generous amount of steak in it. i am vegetarian so now i dont want to eat the rest of my bowl and i wasted $10 and a dinner because someone didn’t care enough to take a minute and remove the incorrect protein from the bowl. i had a steak bowl in my order too for someone else, so i assume that is where the error is from, but literally just take the steak out of the damn sofritas bowl before you add sofritas!! like omg don’t be lazy it’s not that hard.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Waukegan serve?

Chipotle Mexican Grill offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is the Chipotle Mexican Grill located in Waukegan?

It is located at 940 S Waukegan Rd, Lake, Waukegan, IL 60085, just south of Belvidere Rd. Route 120.

Brand Certified Facts from Chipotle Mexican Grill

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Certified June 21, 2026Yext Knowledge Graph
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